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WSQ - Robotics Process Automation (RPA) for Beginners

WSQ - Robotics Process Automation (RPA) for Beginners

Ready to revolutionize the way you work? Dive into our WSQ Robotics Process Automation (RPA) course tailored for beginners. Learn how to automate repetitive and time-consuming tasks with the power of UIPath. You'll get hands-on experience in workflow design, UIPath Studio, and automating processes across various software platforms. By mastering these basics, you'll gain the skills needed to significantly enhance productivity and operational efficiency.

But we go beyond just the fundamentals. The course delves into more advanced aspects of RPA, such as error handling, debugging, and orchestrating more complex automation sequences. This comprehensive approach ensures you are well-prepared to tackle real-world challenges in workflow automation. Whether you're a business professional seeking to optimize processes or a tech enthusiast looking to enter the booming field of RPA, this course sets you on the path to success.

Learning Outcomes

By end of the course, learners should be able to

LO1: Determine the best practices of RPA.
LO2: Build full functional RPA robots.
LO3: Design and validate various automation processes.
LO4: Debug RPA workflows
LO5: Deploy and optimise RPA

Disclaimer

We are not affiliated with UIPath. This course does not certify that you as UIPath Certified User. We use UIPath Studio Community only for the training of this course .

Course Brochure

Download WSQ - Robotics Process Automation (RPA) for Beginners Brochure

Skills Framework

This course follows the guideline of Self-Learning Systems ICT-DIT-4028-1.1 TSC under ICT Skills Framework

Certification

Certificate of Completion from Tertiary Infotech - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from Tertiary Infotech.
OpenCerts from SkillsFuture Singapore - After passing the assessment(s) and achieving at least 75% attendance, participants will receive a OpenCert (aka Statement of Achievement) from SkillsFuture Singapore, certifying that they have achieved the Competency Standard(s) in the above Skills Framework.

WSQ Funding

WSQ funding is only applicable to Singaporeans and PR. Subject to eligibility, the funding support is subjected to funding caps.

Effective for courses starting from 1 Jan 2024
Full Fee	GST	Nett Fee after Funding (Incl. GST)
		Baseline	MCES / SME
$750.00	$67.50	$442.50	$292.50

Baseline: Singaporean/PR age 21 and above
MCES(Mid-Career Enhanced Subsidy): S'porean age 40 & above

Upon registration, we will advise further on how to tap on the WSQ Training Subsidy.

You can pay the nett fee (after the WSQ training subsidy) by the following :

SkillsFuture Enterprise Credit (SFEC)

Eligible Singapore-registered companies can tap on $10000 SFEC to cover out-of-pocket expenses.Click here to submit SkillsFuture Enterprise Credit

SkillsFuture Credit (SFC)

Eligible Singapore Citizens can use their SFC to offset course fee payable after funding but the $4,000 Additional SFC (Mid-Career Support) cannot be used. Click here for SkillsFuture Credit submission

UTAP

Eligible NTUC members can apply for 50% of the unfunded fee from UTAP, capped up to $250/year and for members aged 40 and above, capped up to $500/year. Click here to submit UTAP

PSEA

Eligible Singapore Citizens can use their PSEA funds to offset course fee payable after funding. Please inform us if you intend to use your PSEA funding.

To check for Post-Secondary Education Account (PSEA) eligibility for this course, Visit SkillsFuture (course code: TGS-2020504808)

Scroll down to “Keyword Tags” to verify for PSEA eligibility.
If there is “PSEA” under keyword tags, the course is eligible for PSEA.

Once you are eligible for PSEA, please download and fill up the PSEA Withdrawal Form and email to us.

Course Code: TGS-2020504808

Post-Course Support

We provide free consultation related to the subject matter after the course.
Please email your queries to enquiry@tertiaryinfotech.com and we will forward your queries to the subject matter experts.

Course Cancellation/Reschedule Policy

You can register your interest without upfront payment. There is no penalty for withdrawal of the course before the class commerce.
We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% for any paid amount.
Note the venue of the training is subject to changes due to availability of the classroom

Course Details

Topic 1: Introduction to RPA

What is Robotic Process Automation (RPA)
Value Proposition of RPA
Benefits of RPA
How RPA Work?
RPA Workflow
Applications of RPA
Intelligent Process Automation (IPA)
Install UIPath Community Edition
Basic Features of UIPath Studio

Topic 2: RPA Workflows

Sequence
Flowchart
State Machine Workflow
Variables and Arguments
If-Else and Switch Activities
For Each and Break Activities
While and Do While Activities
Construct a Fully Functional RPA Workflow

Topic 3: Automations

Website Scraping
Recording
UI Automation

Topic 4: Debug and Exception Handling

Debug RPA Workflows
Handle Exceptions

Topic 5: Manage RPA

What is UIPath Orchestrator
Basic Features of Orchestrator
Deploy and Manage Single and Multiple Bots

Final Assessment

Written Assessment - Short Answer Questions (WA-SAQ)
Practical Performance (PP)

Course Info

Promotion Code

Promo or discount cannot be applied to WSQ courses

Minimum Entry Requirement

Knowledge and Skills

Able to operate using computer functions with minimum Computer Literacy Level 2 based on ICAS Computer Skills Assessment Framework
Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

Positive Learning Attitude
Enthusiastic Learner

Experience

Minimum of 1 year of working experience.
Minimum 18 years old

Minimum Software/Hardware Requirement

Software:

UIPath Community

Hardware: Windows Laptops

About Progressive Wage Model (PWM)

The Progressive Wage Model (PWM) helps to increase wages of workers through upgrading skills and improving productivity.

Employers must ensure that their Singapore citizen and PR workers meet the PWM training requirements of attaining at least 1 Workforce Skills Qualification (WSQ) Statement of Attainment, out of the list of approved WSQ training modules.

For more information on PWM, please visit MOM site.

Funding Eligility Criteria

Individual Sponsored Trainee

Employer Sponsored Trainee

Singapore Citizens or Singapore Permanent Residents of age 21 and above
From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses.
Trainee must pass all prescribed tests / assessments and attain 100% competency.
We reserves the right to claw back the funded amount from trainee if he/she did not meet the eligibility criteria.

Singapore Citizens or Singapore Permanent Residents who are DIRECT EMPLOYEE of the sponsoring company.
From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses.
Trainee must pass all prescribed tests / assessments and attain 100% competency.
We reserves the right to claw back the funded amount from the employer if trainee did not meet the eligibility criteria.

SkillsFuture Credit:

Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after funding.

PSEA:

To check for Post-Secondary Education Account (PSEA) eligibility, goto mySkillsFuture portal and search for this course code.
Scroll down to "Keyword Tags" to verify for PSEA eligibility.
If there is “PSEA” under keyword tags, the course is eligible for PSEA.
And if there is no “PSEA” under keyword tags, the course is ineligible for PSEA.
Not all courses are eligible for PSEA funding.

Absentee Payroll (AP) Funding:

$4.50 per hour, capped at $100,000 per enterprise per calendar year.
AP funding will be computed based on the actual number of training hours attended by the trainee.

SFEC:

If the Training Provider has submitted an enrolment for course fee grant claim in Training Partners Gateway (TPGateway), SSG would be able to derive SFEC funding based on this record. There is no need for enterprise to submit any claim request and the SFEC claim will be automatically generated and disbursed.
Where there is no such record, eligible employers are required to submit an SFEC claim after course completion via the SFEC microsite.
SkillsFuture Enterprise Credit (SFEC) Microsite

Steps to Apply Skills Future Claim

The staff will send you an invoice with the fee breakdown.
Login to the MySkillsFuture portal, select the course you’re enrolling on and enter the course date and schedule.
Enter the course fee payable by you (including GST) and enter the amount of credit to claim.
Upload your invoice and click ‘Submit’

SkillsFuture Level-Up Program

The SkillsFuture Level-Up Programme provides greater structural support for mid-career Singaporeans aged 40 years and above to pursue a substantive skills reboot and stay relevant in a changing economy. For more information, visit SkillsFuture Level-Up Programme

Get Additional Course Fee Support Up to $500 under UTAP

The Union Training Assistance Programme (UTAP) is a training benefit provided to NTUC Union Members with an objective of encouraging them to upgrade with skills training. It is provided to minimize the training cost. If you are a NTUC Union Member then you can get 50% funding (capped at $500 per year) under Union Training Assistance Programme (UTAP).

For more information visit NTUC U Portal – Union Training Assistance Program (UTAP)

Steps to Apply UTAP

Note

SSG subsidy is available for Singapore Citizens, Permanent Residents, and Corporates.
All Singaporeans aged 25 and above can use their SkillsFuture Credit to pay. For more details, visit www.skillsfuture.gov.sg/credit
An unfunded course fee can be claimed via SkillsFuture Credit or paid in cash.
UTAP funding for NTUC Union Members is capped at $250 for 39 years and below and at $500 for 40 years and above.
UTAP support amount will be paid to training provider first and claimed after end of class by learner.

Appeal Process

The candidate has the right to disagree with the assessment decision made by the assessor.
When giving feedback to the candidate, the assessor must check with the candidate if he agrees with the assessment outcome.
If the candidate agrees with the assessment outcome, the assessor & the candidate must sign the Assessment Summary Record.
If the candidate disagrees with the assessment outcome, he/she should not sign in the Assessment Summary Record.
If the candidate intends to appeal the decision, he/she should first discuss the matter with the assessor/assessment manager.
If the candidate is still not satisfied with the decision, the candidate must notify the assessor of the decision to appeal. The assessor will reflect the candidate’s intention in the Feedback Section of the Assessment Summary Record.
The assessor will notify the assessor manager about the candidate’s intention to lodge an appeal.
The candidate must lodge the appeal within 7 days, giving reasons for appeal
The assessor can help the candidate with writing and lodging the appeal.
he assessment manager will collect information from the candidate & assessor and give a final decision.
A record of the appeal and any subsequent actions and findings will be made.
An Assessment Appeal Panel will be formed to review and give a decision.
The outcome of the appeal will be made known to the candidate within 2 weeks from the date the appeal was lodged.
The decision of the Assessment Appeal Panel is final and no further appeal will be entertained.
Please click the link below to fill up the Candidates Appeal Form.

Job Roles

RPA Developer
Business Process Analyst
Solutions Architect
RPA Project Manager
Automation Specialist
IT Operations Manager
Business Analyst
RPA System Administrator
Process Improvement Consultant
Digital Transformation Specialist
Workflow Designer
RPA Consultant
Data Integration Specialist
Quality Assurance Specialist
Operations Research Analyst

Trainers

Dr. Alfred Ang: Dr. Alfred Ang is a distinguished technologist, educator, and automation specialist with over 20 years of experience in artificial intelligence (AI), robotics, and software automation. As the CTO and Chief Instructional Designer at Tertiary Infotech, he has led the development of more than 500 accredited technology courses spanning AI, data analytics, cloud computing, and process automation. His expertise lies in integrating robotic process automation (RPA) with intelligent systems to streamline operations and enhance business efficiency. With a strong foundation in both technical design and instructional methodology, Dr. Ang has successfully trained professionals and organizations in adopting RPA solutions that drive digital transformation.

In “Robotic Process Automation (RPA) for Beginners,” Dr. Ang introduces learners to the fundamentals of automation using leading RPA platforms such as UiPath and Power Automate. His sessions focus on identifying repetitive processes, designing automation workflows, and deploying bots to handle everyday business tasks. Through a practical, hands-on approach, he equips participants with the knowledge and confidence to create their first automation solutions—helping them understand how RPA can reduce human error, boost productivity, and transform workplace efficiency in today’s digital economy.

Ken Hiong: Ken Hiong is an ACLP-certified trainer with more than 15 years of experience in business analytics, financial planning, and data management. He has held regional roles at Pfizer and SciGen, where he specialized in financial modeling, market forecasting, and process automation to support business growth. Currently an associate trainer with Tertiary Courses, Ken conducts professional training in Excel VBA, Power BI, SQL, and automation tools, helping learners enhance productivity through digital transformation.

In his RPA training, Ken emphasizes building a solid foundation for beginners by introducing key automation concepts, workflows, and use cases. His courses cover practical applications using tools like UiPath and Automation Anywhere, guiding participants to automate repetitive tasks, streamline processes, and improve efficiency. With his strong industry experience and training expertise, Ken equips learners to confidently adopt RPA in business contexts.

Truman Ng: Truman Ng is a PMP-certified project manager, Huawei Certified Interworking Expert (HCIE), Certified Bitcoin Professional (CBP), and ACTA-certified trainer with over 20 years of experience in IT, networking, and automation technologies. His expertise spans across cybersecurity, blockchain, cloud, and robotic process automation, where he has delivered training in UiPath, Automation Anywhere, and Python-based automation frameworks. Truman has conducted numerous courses in both corporate and academic settings, preparing learners to adapt to the evolving digital landscape.

In his RPA training, Truman focuses on hands-on implementation, guiding learners through the setup, design, and deployment of automation workflows. He emphasizes practical business applications, from automating data entry and report generation to integrating RPA with existing systems for enhanced productivity. By combining technical mastery with real-world case studies, Truman ensures participants gain the skills to implement RPA effectively in their workplace.