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WSQ - Certified Lean Six Sigma Yellow Belt (CLSSYB) Training

WSQ - Certified Lean Six Sigma Yellow Belt (CLSSYB) Training

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The WSQ Certified Lean Six Sigma Yellow Belt (CLSSYB) Training provides participants with essential knowledge of Lean Six Sigma methodologies to optimize processes and enhance quality. This course introduces Kaizen, Lean, and Six Sigma principles, focusing on DMAIC (Define, Measure, Analyze, Improve, Control) methodology. Participants will learn to capture the Voice of the Customer (VoC), develop project charters, and create process maps to identify inefficiencies and areas for improvement.

Throughout the training, learners will explore data collection strategies, process capability assessments, root cause analysis, and risk evaluation to implement effective process control systems. The course also covers performance monitoring, control charts, and improvement sustainability to ensure long-term operational excellence. Ideal for professionals looking to enhance their expertise in process control, this certification empowers participants to drive efficiency and quality improvements in any industry.

Learning Outcomes

By end of the course, learners should be able to:

LO1: Determine process control functions and identify suitable systems for effective lean six sigma implementation.
LO2: Set up process control systems and verify their performance using lean six sigma methodologies.
LO3: Determine follow-up actions based on process control performance metrics to sustain improvements..

Course Brochure

Download WSQ - Certified Lean Six Sigma Yellow Belt (CLSSYB) Training Brochure

Skills Framework

This course follows the guideline of Quality Process Control ELE-QUA-4006-1.1 under Electronics Skills Framework

Certification

Certificate of Completion from Tertiary Infotech - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from Tertiary Infotech.
OpenCerts from SkillsFuture Singapore - After passing the assessment(s) and achieving at least 75% attendance, participants will receive a OpenCert (aka Statement of Achievement) from SkillsFuture Singapore, certifying that they have achieved the Competency Standard(s) in the above Skills Framework.

WSQ Funding

WSQ funding is only applicable to Singaporeans and PR. Subject to eligibility, the funding support is subjected to funding caps.

Effective for courses starting from 1 Jan 2024
Full Fee	GST	Nett Fee after Funding (Incl. GST)
		Baseline	MCES / SME
$900.00	$81.00	$531.00	$351.00

Baseline: Singaporean/PR age 21 and above
MCES(Mid-Career Enhanced Subsidy): S'porean age 40 & above

Upon registration, we will advise further on how to tap on the WSQ Training Subsidy.

You can pay the nett fee (after the WSQ training subsidy) by the following :

SkillsFuture Enterprise Credit (SFEC)

Eligible Singapore-registered companies can tap on $10000 SFEC to cover out-of-pocket expenses.Click here to submit SkillsFuture Enterprise Credit

SkillsFuture Credit (SFC)

Eligible Singapore Citizens can use their SFC to offset course fee payable after funding but the $4,000 Additional SFC (Mid-Career Support) cannot be used. Click here for SkillsFuture Credit submission

UTAP

Eligible NTUC members can apply for 50% of the unfunded fee from UTAP, capped up to $250/year and for members aged 40 and above, capped up to $500/year. Click here to submit UTAP

PSEA

Eligible Singapore Citizens can use their PSEA funds to offset course fee payable after funding.

To check for Post-Secondary Education Account (PSEA) eligibility for this course, Visit SkillsFuture (course code: TGS-2025053922)

Scroll down to “Keyword Tags” to verify for PSEA eligibility.
If there is “PSEA” under keyword tags, the course is eligible for PSEA.

Once you are eligible for PSEA, please download and fill up the PSEA Withdrawal Form and email to us.

Course Code: TGS-2025053922

Post-Course Support

We provide free consultation related to the subject matter after the course.
Please email your queries to enquiry@tertiaryinfotech.com and we will forward your queries to the subject matter experts.

Course Cancellation/Reschedule Policy

You can register your interest without upfront payment. There is no penalty for withdrawal of the course before the class commerce.
We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% for any paid amount.
Note the venue of the training is subject to changes due to availability of the classroom

Course Details

LU1 Identify Process Control Function

Topic 1 Introduction to Lean Six Sigma Yellow Belt

Introduction to Kaizen, Lean and Six Sigma
Six Sigma Methodologies - DMAIC
Your role as a Six Sigma Yellow Belt

Topic 2 Define Phase

Capture the Voice of Customer (VoC)
Translate Voices to Requirements
Define a Project Charter

LU2 Setup Process Control Function

Topic 3 Measure Phase

What are Process Maps?
Create Process Map
Wastes: An Overview
What is DOWNTIME?
How do you Classify Data?
Sampling Methods

Topic 4 Analyze Phase

Review Your Process Maps
Brainstorm the Root-Causes
Create a Fishbone Diagram
Effectively Use 5 Why Analysis
Create a Control Impact Matrix

LU3 Improve Process Control Performance

Topic 5 Improve Phase

Prioritize and Select Solutions
Implement Pilot

Topic 6 Control Phase

Introduction to Control Charts
Create a Control Chart
Create a Control Plan

Course Info

Promotion Code

Promo or discount cannot be applied to WSQ courses

Minimum Entry Requirement

Knowledge and Skills

Able to operate using computer functions
Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

Positive Learning Attitude
Enthusiastic Learner

Experience

Minimum of 1 year of working experience.

About Progressive Wage Model (PWM)

The Progressive Wage Model (PWM) helps to increase wages of workers through upgrading skills and improving productivity.

Employers must ensure that their Singapore citizen and PR workers meet the PWM training requirements of attaining at least 1 Workforce Skills Qualification (WSQ) Statement of Attainment, out of the list of approved WSQ training modules.

For more information on PWM, please visit MOM site.

Funding Eligility Criteria

Individual Sponsored Trainee

Employer Sponsored Trainee

Singapore Citizens or Singapore Permanent Residents of age 21 and above
From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses.
Trainee must pass all prescribed tests / assessments and attain 100% competency.
We reserves the right to claw back the funded amount from trainee if he/she did not meet the eligibility criteria.

Singapore Citizens or Singapore Permanent Residents who are DIRECT EMPLOYEE of the sponsoring company.
From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses.
Trainee must pass all prescribed tests / assessments and attain 100% competency.
We reserves the right to claw back the funded amount from the employer if trainee did not meet the eligibility criteria.

SkillsFuture Credit:

Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after funding.

PSEA:

To check for Post-Secondary Education Account (PSEA) eligibility, goto mySkillsFuture portal and search for this course code.
Scroll down to "Keyword Tags" to verify for PSEA eligibility.
If there is “PSEA” under keyword tags, the course is eligible for PSEA.
And if there is no “PSEA” under keyword tags, the course is ineligible for PSEA.
Not all courses are eligible for PSEA funding.

Absentee Payroll (AP) Funding:

$4.50 per hour, capped at $100,000 per enterprise per calendar year.
AP funding will be computed based on the actual number of training hours attended by the trainee.

SFEC:

If the Training Provider has submitted an enrolment for course fee grant claim in Training Partners Gateway (TPGateway), SSG would be able to derive SFEC funding based on this record. There is no need for enterprise to submit any claim request and the SFEC claim will be automatically generated and disbursed.
Where there is no such record, eligible employers are required to submit an SFEC claim after course completion via the SFEC microsite.
SkillsFuture Enterprise Credit (SFEC) Microsite

Steps to Apply Skills Future Claim

The staff will send you an invoice with the fee breakdown.
Login to the MySkillsFuture portal, select the course you’re enrolling on and enter the course date and schedule.
Enter the course fee payable by you (including GST) and enter the amount of credit to claim.
Upload your invoice and click ‘Submit’

SkillsFuture Level-Up Program

The SkillsFuture Level-Up Programme provides greater structural support for mid-career Singaporeans aged 40 years and above to pursue a substantive skills reboot and stay relevant in a changing economy. For more information, visit SkillsFuture Level-Up Programme

Get Additional Course Fee Support Up to $500 under UTAP

The Union Training Assistance Programme (UTAP) is a training benefit provided to NTUC Union Members with an objective of encouraging them to upgrade with skills training. It is provided to minimize the training cost. If you are a NTUC Union Member then you can get 50% funding (capped at $500 per year) under Union Training Assistance Programme (UTAP).

For more information visit NTUC U Portal – Union Training Assistance Program (UTAP)

Steps to Apply UTAP

Note

SSG subsidy is available for Singapore Citizens, Permanent Residents, and Corporates.
All Singaporeans aged 25 and above can use their SkillsFuture Credit to pay. For more details, visit www.skillsfuture.gov.sg/credit
An unfunded course fee can be claimed via SkillsFuture Credit or paid in cash.
UTAP funding for NTUC Union Members is capped at $250 for 39 years and below and at $500 for 40 years and above.
UTAP support amount will be paid to training provider first and claimed after end of class by learner.

Appeal Process

The candidate has the right to disagree with the assessment decision made by the assessor.
When giving feedback to the candidate, the assessor must check with the candidate if he agrees with the assessment outcome.
If the candidate agrees with the assessment outcome, the assessor & the candidate must sign the Assessment Summary Record.
If the candidate disagrees with the assessment outcome, he/she should not sign in the Assessment Summary Record.
If the candidate intends to appeal the decision, he/she should first discuss the matter with the assessor/assessment manager.
If the candidate is still not satisfied with the decision, the candidate must notify the assessor of the decision to appeal. The assessor will reflect the candidate’s intention in the Feedback Section of the Assessment Summary Record.
The assessor will notify the assessor manager about the candidate’s intention to lodge an appeal.
The candidate must lodge the appeal within 7 days, giving reasons for appeal
The assessor can help the candidate with writing and lodging the appeal.
he assessment manager will collect information from the candidate & assessor and give a final decision.
A record of the appeal and any subsequent actions and findings will be made.
An Assessment Appeal Panel will be formed to review and give a decision.
The outcome of the appeal will be made known to the candidate within 2 weeks from the date the appeal was lodged.
The decision of the Assessment Appeal Panel is final and no further appeal will be entertained.
Please click the link below to fill up the Candidates Appeal Form.

Job Roles

Quality Assurance Manager
Process Improvement Specialist
Six Sigma Black Belt
Six Sigma Green Belt
Operations Manager
Business Process Manager
Continuous Improvement Manager
Quality Control Specialist
Production Manager
Lean Consultant
Operational Excellence Lead
Project Manager (focused on quality projects)
Supply Chain Analyst
Manufacturing Engineer
Business Analyst (seeking process improvement skills).

Trainers

Praveen Dayal: Praveen Dayal is a seasoned project management and process improvement professional with over 20 years of experience in information technology, governance, and operational excellence. He holds global certifications including PMP, PMI-ACP, CISA, CISM, CRISC, and CDPSE, demonstrating his cross-disciplinary expertise in project delivery, risk control, and organizational performance. Praveen has led business transformation initiatives across multiple sectors, implementing structured frameworks that enhance quality, productivity, and strategic alignment. As a certified adult educator, he has also developed and delivered corporate programs in project management, information security, and process improvement.

In the Certified Lean Six Sigma Yellow Belt Training course, Praveen combines his extensive project management background with a data-driven approach to process optimization. His sessions emphasize practical tools for identifying inefficiencies, improving workflow performance, and supporting continuous improvement initiatives. Learners gain a clear understanding of Lean Six Sigma methodologies and their practical application in enhancing operational efficiency and business outcomes.

Teddy Yip Fook Khi: Teddy Yip Fook Khi is an experienced business consultant, operational excellence leader, and Lean Six Sigma Master Black Belt with more than 25 years of professional experience. He holds a Master of Science in Finance and Controlling and has managed large-scale process reengineering and productivity improvement projects across Asia Pacific for organizations in manufacturing, logistics, and service industries. His expertise includes process optimization, value engineering, and change management, supported by his extensive background in corporate leadership and performance transformation consulting.

In this course, Teddy brings his deep practical knowledge of Lean and Six Sigma principles to guide learners through structured problem-solving and continuous improvement methodologies. His facilitation style emphasizes real-world relevance, helping participants apply Yellow Belt techniques to analyze processes, reduce waste, and drive measurable performance gains. Learners benefit from his industry-tested frameworks that foster a culture of efficiency, quality, and innovation within their organizations.

Stefan Tan - Stefan Tan is an experienced IT professional and educator with strong expertise in network infrastructure, systems administration, and cybersecurity. With over 15 years in the ICT sector, he has worked on enterprise-scale projects involving system deployment, secure networking, and IT operations management. His career includes roles in both industry and training, where he has helped professionals upskill in CompTIA, cloud technologies, and cybersecurity frameworks.

As an ACLP-certified trainer, Stefan focuses on delivering practical, exam-oriented training that equips learners with the skills to achieve international certifications. His sessions emphasize hands-on labs, scenario-based exercises, and troubleshooting methods, preparing participants to meet workplace demands. By combining industry experience with teaching excellence, Stefan ensures learners are job-ready in critical ICT domains.

Mark Tan Kee Tchuan - Mark Tan Kee Tchuan is a Certified Lean Six Sigma Master Black Belt (CLSSMBB) accredited by TÜV SÜD South Asia. With extensive experience in enterprise-wide process deployment, data analytics, and robotic process automation (RPA), he has helped organizations optimize performance and adopt sustainable improvement strategies. His expertise also covers design thinking, change management, and emotional intelligence, enabling him to lead both technical and cultural transformation projects.

As a WSQ trainer, Mark specializes in integrating Lean Six Sigma with digital transformation initiatives, helping learners reduce waste and improve efficiency while embracing new technologies. His courses blend technical rigor with case studies and simulations, ensuring participants can apply continuous improvement tools effectively in their organizations. By combining strategic insights with practical applications, he equips learners to become impactful change leaders.

Zahari Mohd (Zack) - Zahari Mohd, also known as Zack, is a workplace learning and leadership trainer with over 20 years of experience in team development, coaching, and organizational effectiveness. His professional background includes leading training initiatives that enhance communication, resolve conflicts, and foster collaboration across multicultural teams. He has worked with both SMEs and large corporations, guiding organizations in building resilient and high-performing workforces.

As an ACLP-certified trainer, Zack specializes in delivering engaging, learner-centered programs that combine theory with practical role-play and workplace scenarios. His sessions focus on equipping participants with the skills to manage conflict, build trust, and strengthen collaboration, aligning directly with WSQ competencies. By drawing from his broad industry experience, Zack ensures learners gain both confidence and competence in applying soft skills that drive workplace success.