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WSQ - Certified Lean Six Sigma Black Belt (CLSSBB) Training

WSQ - Certified Lean Six Sigma Black Belt (CLSSBB) Training

The WSQ Certified Lean Six Sigma Black Belt (CLSSBB) Training course equips professionals with advanced skills in Six Sigma methodologies to drive process improvements and achieve organizational goals. Participants will gain expertise in defining Six Sigma project objectives, establishing project scope, and utilizing DMAIC (Define, Measure, Analyze, Improve, Control) workflows. Key topics include developing SMART goals, process mapping, data collection, and measurement system analysis to set a strong foundation for improvement.

Throughout the course, participants will delve into root cause analysis, hypothesis testing, and various improvement tools like FMEA, Kaizen, and 5S to optimize processes effectively. The training concludes with strategies for long-term control, focusing on statistical process control, control charts, and creating a control plan to sustain improvements. This course prepares professionals to lead Six Sigma projects confidently and recommend actionable follow-up measures based on process control metrics.

Learning Outcomes

By end of the course, learners should be able to:

LO1: Define Six Sigma project objectives to meet process performance standards.
LO2: Establish Six Sigma project scope during based on organizational requirements.
LO3: Execute Six Sigma project using structured problem-solving techniques.
LO4: Evaluate Six Sigma project outcomes to improve process performance.
LO5: Recommend follow-up actions for Six Sigma projects based on process control performance metrics

Prerequisite

It is recommended to complete the Certified Lean Six Sigma Green Belt before taking this course.

Course Brochure

Download WSQ - Certified Lean Six Sigma Black Belt (CLSSBB) Training Brochure

Skills Framework

This course follows the guideline of Quality Process Control ELE-QUA-5006-1.1 under Electronics Skills Framework

Certification

Certificate of Completion from Tertiary Infotech - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from Tertiary Infotech.
OpenCerts from SkillsFuture Singapore - After passing the assessment(s) and achieving at least 75% attendance, participants will receive a OpenCert (aka Statement of Achievement) from SkillsFuture Singapore, certifying that they have achieved the Competency Standard(s) in the above Skills Framework.

WSQ Funding

WSQ funding is only applicable to Singaporeans and PR. Subject to eligibility, the funding support is subjected to funding caps.

Effective for courses starting from 1 Jan 2024
Full Fee	GST	Nett Fee after Funding (Incl. GST)
		Baseline	MCES / SME
$2,000.00	$180.00	$1,180.00	$780.00

Baseline: Singaporean/PR age 21 and above
MCES(Mid-Career Enhanced Subsidy): S'porean age 40 & above

Upon registration, we will advise further on how to tap on the WSQ Training Subsidy.

You can pay the nett fee (after the WSQ training subsidy) by the following :

SkillsFuture Enterprise Credit (SFEC)

Eligible Singapore-registered companies can tap on $10000 SFEC to cover out-of-pocket expenses.Click here to submit SkillsFuture Enterprise Credit

SkillsFuture Credit (SFC)

Eligible Singapore Citizens can use their SFC to offset course fee payable after funding but the $4,000 Additional SFC (Mid-Career Support) cannot be used. Click here for SkillsFuture Credit submission

UTAP

Eligible NTUC members can apply for 50% of the unfunded fee from UTAP, capped up to $250/year and for members aged 40 and above, capped up to $500/year. Click here to submit UTAP

PSEA

Eligible Singapore Citizens can use their PSEA funds to offset course fee payable after funding.

To check for Post-Secondary Education Account (PSEA) eligibility for this course, Visit SkillsFuture (course code: TGS-2024051900)

Scroll down to “Keyword Tags” to verify for PSEA eligibility.
If there is “PSEA” under keyword tags, the course is eligible for PSEA.

Once you are eligible for PSEA, please download and fill up the PSEA Withdrawal Form and email to us.

Course Code: TGS-2024051900

Post-Course Support

We provide free consultation related to the subject matter after the course.
Please email your queries to enquiry@tertiaryinfotech.com and we will forward your queries to the subject matter experts.

Course Cancellation/Reschedule Policy

You can register your interest without upfront payment. There is no penalty for withdrawal of the course before the class commerce.
We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% for any paid amount.
Note the venue of the training is subject to changes due to availability of the classroom

Course Details

Topic 1: Overview of Six Sigma and Define Phase

Overview of Six Sigma
- Introduction to continuous improvement and quality
- Introduction to Six Sigma and Lean
- Identify Six Sigma projects
- Six Sigma role players
- DMAIC workflows

Define Phase
- Overview of Define phase
- Define SMART Goal
- SiPOC
- VOC and CTQ
- Create a Project Charter
- Project acceptability and CAP tools

Topic 2: Measure Phase

Overview of Measure phase
Data collection plan
Process Maps and Value Stream Map (VSM)
Takt time
Types of data
XY matrix
Data collection plan
Measurement System Analysis (MSA)
Sampling techniques
Overview of descriptive statistics and statistical charts
Determine baseline performance

Topic 3: Analyze Phase

Overview of Analyze Phase
Root Cause Analysis
5W, Fishbone Diagram, Pareto Analysis
Hypothesis Testing

Topic 4: Improve Phase

Overview of Improve Phase
Six Sigma Improvement Tools – Brainstorming, Assumption Busting
Failure Mode Effect Analysis (FMEA)
Design of Experiment (DOE)
Error Proofing, 5S, Kaizen, Just-In-Time
Weight Criteria Selection Matrix, Pugh Matrix
Cost Benefit Analysis

Topic 5: Control Phase

Overview of Control Phase
Source of Variations and Process Control
Process Capabilities and Statistical Process Control
Control Charts
Control Plan

FInal Assessment

Written Assessment (Short Answer Questions)
Case Study

Course Info

Promotion Code

Promo or discount cannot be applied to WSQ courses

Minimum Entry Requirement

Knowledge and Skills

Able to operate using computer functions with minimum Computer Literacy Level 2 based on ICAS Computer Skills Assessment Framework
Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

Positive Learning Attitude
Enthusiastic Learner

Experience

Minimum of 1 year of working experience.

Target Year Group : 21-65 years old

About Progressive Wage Model (PWM)

The Progressive Wage Model (PWM) helps to increase wages of workers through upgrading skills and improving productivity.

Employers must ensure that their Singapore citizen and PR workers meet the PWM training requirements of attaining at least 1 Workforce Skills Qualification (WSQ) Statement of Attainment, out of the list of approved WSQ training modules.

For more information on PWM, please visit MOM site.

Funding Eligility Criteria

Individual Sponsored Trainee

Employer Sponsored Trainee

Singapore Citizens or Singapore Permanent Residents
From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses.
Trainee must pass all prescribed tests / assessments and attain 100% competency.
We reserves the right to claw back the funded amount from trainee if he/she did not meet the eligibility criteria.

Singapore Citizens or Singapore Permanent Residents who are DIRECT EMPLOYEE of the sponsoring company.
From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses.
Trainee must pass all prescribed tests / assessments and attain 100% competency.
We reserves the right to claw back the funded amount from the employer if trainee did not meet the eligibility criteria.

SkillsFuture Credit:

Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after funding.

PSEA:

To check for Post-Secondary Education Account (PSEA) eligibility, goto mySkillsFuture portal and search for this course code.
Scroll down to "Keyword Tags" to verify for PSEA eligibility.
If there is “PSEA” under keyword tags, the course is eligible for PSEA.
And if there is no “PSEA” under keyword tags, the course is ineligible for PSEA.
Not all courses are eligible for PSEA funding.

Absentee Payroll (AP) Funding:

$4.50 per hour, capped at $100,000 per enterprise per calendar year.
AP funding will be computed based on the actual number of training hours attended by the trainee.

SFEC:

If the Training Provider has submitted an enrolment for course fee grant claim in Training Partners Gateway (TPGateway), SSG would be able to derive SFEC funding based on this record. There is no need for enterprise to submit any claim request and the SFEC claim will be automatically generated and disbursed.
Where there is no such record, eligible employers are required to submit an SFEC claim after course completion via the SFEC microsite.
SkillsFuture Enterprise Credit (SFEC) Microsite

Steps to Apply Skills Future Claim

The staff will send you an invoice with the fee breakdown.
Login to the MySkillsFuture portal, select the course you’re enrolling on and enter the course date and schedule.
Enter the course fee payable by you (including GST) and enter the amount of credit to claim.
Upload your invoice and click ‘Submit’

SkillsFuture Level-Up Program

The SkillsFuture Level-Up Programme provides greater structural support for mid-career Singaporeans aged 40 years and above to pursue a substantive skills reboot and stay relevant in a changing economy. For more information, visit SkillsFuture Level-Up Programme

Get Additional Course Fee Support Up to $500 under UTAP

The Union Training Assistance Programme (UTAP) is a training benefit provided to NTUC Union Members with an objective of encouraging them to upgrade with skills training. It is provided to minimize the training cost. If you are a NTUC Union Member then you can get 50% funding (capped at $500 per year) under Union Training Assistance Programme (UTAP).

For more information visit NTUC U Portal – Union Training Assistance Program (UTAP)

Steps to Apply UTAP

Note

SSG subsidy is available for Singapore Citizens, Permanent Residents, and Corporates.
All Singaporeans aged 25 and above can use their SkillsFuture Credit to pay. For more details, visit www.skillsfuture.gov.sg/credit
An unfunded course fee can be claimed via SkillsFuture Credit or paid in cash.
UTAP funding for NTUC Union Members is capped at $250 for 39 years and below and at $500 for 40 years and above.
UTAP support amount will be paid to training provider first and claimed after end of class by learner.

Appeal Process

The candidate has the right to disagree with the assessment decision made by the assessor.
When giving feedback to the candidate, the assessor must check with the candidate if he agrees with the assessment outcome.
If the candidate agrees with the assessment outcome, the assessor & the candidate must sign the Assessment Summary Record.
If the candidate disagrees with the assessment outcome, he/she should not sign in the Assessment Summary Record.
If the candidate intends to appeal the decision, he/she should first discuss the matter with the assessor/assessment manager.
If the candidate is still not satisfied with the decision, the candidate must notify the assessor of the decision to appeal. The assessor will reflect the candidate’s intention in the Feedback Section of the Assessment Summary Record.
The assessor will notify the assessor manager about the candidate’s intention to lodge an appeal.
The candidate must lodge the appeal within 7 days, giving reasons for appeal
The assessor can help the candidate with writing and lodging the appeal.
he assessment manager will collect information from the candidate & assessor and give a final decision.
A record of the appeal and any subsequent actions and findings will be made.
An Assessment Appeal Panel will be formed to review and give a decision.
The outcome of the appeal will be made known to the candidate within 2 weeks from the date the appeal was lodged.
The decision of the Assessment Appeal Panel is final and no further appeal will be entertained.
Please click the link below to fill up the Candidates Appeal Form.

Job Roles

Six Sigma Black Belt Consultant
Process Improvement Manager
Quality Assurance Manager
Operational Excellence Manager
Business Process Analyst
Lean Six Sigma Project Manager
Quality Control Engineer
Production Manager
Project Lead in Continuous Improvement
Quality Systems Coordinator
Industrial Engineer
Supply Chain Quality Manager
Manufacturing Engineer
Process Improvement Specialist
Data Analyst for Quality Metrics
Business Analyst in Process Optimization
Operations Manager
Lean Six Sigma Trainer
Process Control Specialist
Performance Improvement Consultant

Trainers

Stephan Tan: Stephan Tan is a seasoned IT professional and trainer with over 25 years of experience in network systems, enterprise infrastructure, and IT service management. He has held senior technical and leadership roles in both corporate and educational sectors, where he oversaw network design, cybersecurity implementation, and system optimization projects. Stephan’s expertise covers Cisco, Microsoft, and CompTIA certifications, making him well-versed in both traditional and cloud-based networking environments. As a certified ACLP trainer, he is recognized for his ability to simplify complex networking concepts through real-world applications and hands-on learning.

In the Pearson VUE Certified IT Specialist – Networking course, Stephan delivers comprehensive guidance on configuring, managing, and securing enterprise networks. His sessions emphasize industry best practices in routing, switching, and infrastructure troubleshooting while aligning with professional certification standards. Learners benefit from his practical insights into network operations, system resilience, and scalability in today’s hybrid IT environments.

Praveen Dayal: Praveen Dayal is an experienced IT consultant and corporate trainer with over two decades of expertise in systems administration, networking, and process improvement. He has worked with multinational corporations in roles that span technical operations, network design, and service delivery optimization. As an ACLP-certified trainer and Lean Six Sigma specialist, Praveen combines deep technical knowledge with a structured, results-oriented approach to professional training. His proficiency in network configuration, virtualization, and cloud migration enables him to equip learners with skills relevant to modern IT environments.

In this course, Praveen focuses on bridging theoretical networking principles with practical, real-world implementations. His sessions guide learners through the fundamentals of network design, IP addressing, and troubleshooting methodologies. Participants gain hands-on experience with enterprise networking tools and best practices, preparing them to manage complex IT infrastructures effectively and achieve recognized industry certifications.

Teddy Yip: Teddy Yip is a senior technology educator and consultant with extensive experience in IT systems, cybersecurity, and cloud computing. With over 20 years of experience, he has worked across multiple domains including enterprise networking, AI integration, and IT infrastructure management. Teddy is ACLP-certified and has trained numerous professionals in areas such as cloud solutions, data analytics, and software deployment. His background in both academia and industry allows him to bridge technical depth with instructional clarity, making him a sought-after trainer in the digital transformation space.

In this course, Teddy helps learners develop strong competencies in networking fundamentals and advanced infrastructure management. His sessions cover topics such as network architecture, device configuration, and performance optimization using real-world case studies. Learners gain valuable exposure to the evolving landscape of enterprise networking, including emerging trends such as automation, hybrid cloud, and secure connectivity.

Choong Sin Fatt: Choong Sin Fatt is a veteran IT professional and educator with more than 30 years of experience in computer networking, systems administration, and IT management. He has led large-scale network implementation projects and trained professionals in Cisco, CompTIA, and Microsoft technologies. As an experienced ACLP-certified trainer, he is known for his methodical approach and ability to make technical concepts accessible to learners of all levels. His strong foundation in both theoretical networking principles and applied system management ensures high-quality, industry-relevant instruction.

In this course, Sin Fatt provides learners with a comprehensive understanding of modern networking systems, emphasizing practical configuration, maintenance, and troubleshooting. His teaching approach combines hands-on practice with scenario-based learning to simulate real-world IT challenges. Learners emerge with the technical confidence to manage enterprise networks and pursue professional certification with a solid grounding in networking fundamentals.

Khoo Yong: Khoo Yong is an experienced IT systems architect and trainer with over 20 years of experience in networking, cybersecurity, and software integration. He has worked on diverse technology projects involving system infrastructure, cloud networking, and enterprise software deployment. As an ACLP-certified instructor, he specializes in designing and delivering technical programs that combine theoretical rigor with practical skills. His professional background includes consulting for SMEs and MNCs on network design, data security, and system optimization.

In the Pearson VUE Certified IT Specialist – Networking course, Khoo Yong trains participants in the core concepts of network design, connectivity, and management. His sessions focus on applied network architecture, problem-solving techniques, and emerging network technologies. Learners gain hands-on experience in configuring network devices, monitoring performance, and implementing best practices that align with modern IT networking standards.

Customer Reviews (15)

Average Rating: 4.3 Review by Course Participant/Trainee

1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment

Dr Siva explains well and is patient. (Posted on 3/20/2026)

Recommended Review by Course Participant/Trainee

1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment

NA (Posted on 12/17/2025)

Recommended Review by Course Participant/Trainee

1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment

Very good course and I learn more (Posted on 12/17/2025)

Recommended Review by Course Participant/Trainee

1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment

. (Posted on 12/17/2025)

Recommended Review by Course Participant/Trainee

1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment

. (Posted on 12/17/2025)

Recommended Review by Course Participant/Trainee

1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment

Good Job (Posted on 12/17/2025)