WSQ - Certified Lean Six Sigma White Belt (CLSSWB) Training

Topic 1: Introduction to Quality

• What is Quality
• History of Quality
• Introduction Six Sigma
• Different Six Sigma roles in a Lean Six Sigma project
• Six Sigma level of quality
• What is Six Sigma DMAIC model?
• Seven basic tools of quality
• Introduction to Lean

Topic 2 Six Sigma Define, Measure and Analyze Phases 

• Overview of Define Phase
• Overview of Measure Phase
• Overview Analyze Phase

Topic 3: Six Sigma Improve and Control Phase

• Overview of Improve Phase
• Overview of Control Phase
• Control Charts
• Process control performance metrics
• Process capability indices

Promotion Code

Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.

Minimum Entry Requirement

Knowledge and Skills

• Able to operate using computer functions
• Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

• Positive Learning Attitude
• Enthusiastic Learner

Experience

• Minimum of 1 year of working experience.

Target Age Group: 21-65 years old

• Quality Assurance Specialist
• Process Improvement Analyst
• Operations Executive
• Manufacturing Supervisor
• Business Process Analyst
• Quality Control Inspector
• Lean Six Sigma Consultant
• Production Coordinator
• Supply Chain Analyst
• Customer Service Manager
• Project Coordinator
• Data Analyst
• Compliance Officer
• Industrial Engineer
• Risk Management Specialist
• Workflow Coordinator
• Continuous Improvement Manager
• Healthcare Quality Specialist
• Logistics Coordinator
• Retail Operations Manager

Praveen Dayal: Praveen Dayal is a senior project management and process improvement practitioner with over 20 years of experience across IT, risk management, and business transformation. He holds multiple global certifications including PMP, PMI-ACP, CISA, CISM, CRISC, and CDPSE, alongside the WSQ Advanced Certificate in Learning and Performance (ACLP). Having led large-scale digital transformation and governance projects across sectors such as banking, manufacturing, and technology, Praveen specializes in aligning business strategy with operational efficiency. As an experienced trainer and facilitator, he has delivered corporate programs in project management, information security, and Lean Six Sigma to professionals and executives.

In the Certified Lean Six Sigma White Belt Training course, Praveen blends his project leadership expertise with a strong foundation in continuous improvement methodologies. His sessions focus on introducing key Lean Six Sigma concepts, helping participants understand waste elimination, process mapping, and data-driven problem solving. Learners gain practical insights into how structured improvement frameworks can drive quality, efficiency, and organizational excellence.

Yip Fook Khin (Teddy): Teddy Yip Fook Khin is a business transformation consultant and Lean Six Sigma Master Black Belt with over 25 years of experience in operational excellence, project management, and corporate training. He holds a Master of Science in Finance and Controlling, the WSQ Advanced Certificate in Learning and Performance (ACLP), and professional certifications in Lean, Value Engineering, and Change Management. Teddy has successfully led process improvement projects across Asia Pacific for global organizations such as Eastman Chemicals, Cameron, and PerkinElmer, achieving significant cost savings and productivity gains. His background also includes business consulting, sales leadership, and strategic management across manufacturing, logistics, and technology sectors.

In this course, Teddy introduces learners to the principles of Lean Six Sigma, focusing on building a foundation in process improvement, waste reduction, and quality management. His facilitation emphasizes real-world relevance through case studies and hands-on exercises that illustrate how White Belt tools can enhance workflow efficiency. Participants gain a clear understanding of how Lean thinking supports productivity, customer satisfaction, and continuous improvement across diverse business functions.

Khoo Yong: Khoo Yong is an experienced adult educator and operations professional specializing in continuous improvement, service excellence, and workplace learning. A certified WSQ Advanced Certificate in Training and Assessment (ACTA) trainer, he has spent more than 15 years in operational leadership, managing teams in logistics, manufacturing, and service environments. His expertise lies in streamlining processes, optimizing resource allocation, and fostering performance-driven workplace cultures. Through his facilitation, Khoo has helped organizations develop staff capabilities and embed process-oriented thinking into daily operations.

In the Certified Lean Six Sigma White Belt Training course, Khoo introduces participants to the fundamental tools and concepts of Lean Six Sigma. His sessions focus on the practical application of continuous improvement principles at the team and departmental levels. Learners benefit from his structured and engaging approach, gaining a solid understanding of how to identify process inefficiencies, improve quality, and contribute to organizational productivity goals.

Stefan Tan: Stefan Tan is an experienced IT professional and educator with strong expertise in network infrastructure, systems administration, and cybersecurity. With over 15 years in the ICT sector, he has worked on enterprise-scale projects involving system deployment, secure networking, and IT operations management. His career includes roles in both industry and training, where he has helped professionals upskill in CompTIA, cloud technologies, and cybersecurity frameworks.

As an ACLP-certified trainer, Stefan focuses on delivering practical, exam-oriented training that equips learners with the skills to achieve international certifications. His sessions emphasize hands-on labs, scenario-based exercises, and troubleshooting methods, preparing participants to meet workplace demands. By combining industry experience with teaching excellence, Stefan ensures learners are job-ready in critical ICT domains.

Mark Tan Kee Tchuan: Mark Tan Kee Tchuan is a Certified Lean Six Sigma Master Black Belt (CLSSMBB) accredited by TÜV SÜD South Asia. With extensive experience in enterprise-wide process deployment, data analytics, and robotic process automation (RPA), he has helped organizations optimize performance and adopt sustainable improvement strategies. His expertise also covers design thinking, change management, and emotional intelligence, enabling him to lead both technical and cultural transformation projects.

As a WSQ trainer, Mark specializes in integrating Lean Six Sigma with digital transformation initiatives, helping learners reduce waste and improve efficiency while embracing new technologies. His courses blend technical rigor with case studies and simulations, ensuring participants can apply continuous improvement tools effectively in their organizations. By combining strategic insights with practical applications, he equips learners to become impactful change leaders.