WSQ - Decision-Making and Resource Optimization with Linear Programming

Topic 1: Optimisation and Linear Programming Models for Resource Management

• Resource management optimisation and Linear Programming (LP) models 
• Use Excel Solver to solve LP Models 
• Formulate and solve LP Models to optimize resource usage 

Topic 2: Decision Analysis (DA) for Resource Usage

• Overview of Decision Analysis 
• Decision Analysis with Expected Value approach 
• Risk analysis with Expected Utility approach 

Topic 3: Multi Criteria Decision Analysis

• Model multi criteria problems 
• Scoring board method 
• Develop KPI using Analytic Hierarchy Process (AHP) 

Final Assessment

• Written Assessment - Short Answer Questions (WA-SAQ)
• Practical Performance (PP)

Promotion Code

Promo or discount cannot be applied to WSQ courses

Minimum Entry Requirement

Knowledge and Skills

• Able to operate using computer functions with minimum Computer Literacy Level 2 based on ICAS Computer Skills Assessment Framework
• Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

• Positive Learning Attitude
• Enthusiastic Learner

Experience

• Minimum of 1 year of working experience.

Target Age Group: 21-65 years old

Minimum Software/Hardware Requirement

Software: NIL

Hardware: Windows and Mac Laptops

About Progressive Wage Model (PWM)

The Progressive Wage Model (PWM) helps to increase wages of workers through upgrading skills and improving productivity. 

Employers must ensure that their Singapore citizen and PR workers meet the PWM training requirements of attaining at least 1 Workforce Skills Qualification (WSQ) Statement of Attainment, out of the list of approved WSQ training modules.

For more information on PWM, please visit MOM site.

Funding Eligility Criteria

Steps to Apply Skills Future Claim

• The staff will send you an invoice with the fee breakdown.
• Login to the MySkillsFuture portal, select the course you’re enrolling on and enter the course date and schedule.
• Enter the course fee payable by you (including GST) and enter the amount of credit to claim.
• Upload your invoice and click ‘Submit’

SkillsFuture Level-Up Program

The  SkillsFuture Level-Up Programme provides greater structural support for mid-career Singaporeans aged 40 years and above to pursue a substantive skills reboot and stay relevant in a changing economy. For more information, visit SkillsFuture Level-Up Programme

Get Additional Course Fee Support Up to $500 under UTAP

The Union Training Assistance Programme (UTAP) is a training benefit provided to NTUC Union Members with an objective of encouraging them to upgrade with skills training. It is provided to minimize the training cost. If you are a NTUC Union Member then you can get 50% funding (capped at $500 per year) under Union Training Assistance Programme (UTAP).

For more information visit NTUC U Portal – Union Training Assistance Program (UTAP)

Steps to Apply UTAP

• Log in to your U Portal account to submit your UTAP application upon completion of the course.

Note

• SSG subsidy is available for Singapore Citizens, Permanent Residents, and Corporates.
• All Singaporeans aged 25 and above can use their SkillsFuture Credit to pay. For more details, visit www.skillsfuture.gov.sg/credit
• An unfunded course fee can be claimed via SkillsFuture Credit or paid in cash.
• UTAP funding for NTUC Union Members is capped at $250 for 39 years and below and at $500 for 40 years and above.
• UTAP support amount will be paid to training provider first and claimed after end of class by learner.

Appeal Process

1. The candidate has the right to disagree with the assessment decision made by the assessor.
2. When giving feedback to the candidate, the assessor must check with the candidate if he agrees with the assessment outcome.
3. If the candidate agrees with the assessment outcome, the assessor & the candidate must sign the Assessment Summary Record.
4. If the candidate disagrees with the assessment outcome, he/she should not sign in the Assessment Summary Record.
5. If the candidate intends to appeal the decision, he/she should first discuss the matter with the assessor/assessment manager.
6. If the candidate is still not satisfied with the decision, the candidate must notify the assessor of the decision to appeal. The assessor will reflect the candidate’s intention in the Feedback Section of the Assessment Summary Record.
7. The assessor will notify the assessor manager about the candidate’s intention to lodge an appeal.
8. The candidate must lodge the appeal within 7 days, giving reasons for appeal 
9. The assessor can help the candidate with writing and lodging the appeal.
10. he assessment manager will collect information from the candidate & assessor and give a final decision.
11. A record of the appeal and any subsequent actions and findings will be made.
12. An Assessment Appeal Panel will be formed to review and give a decision.
13. The outcome of the appeal will be made known to the candidate within 2 weeks from the date the appeal was lodged.
14. The decision of the Assessment Appeal Panel is final and no further appeal will be entertained.
15. Please click the link below to fill up the Candidates Appeal Form.

• Operations Manager
• Project Manager
• Supply Chain Manager
• Resource Planner
• Production Manager
• Human Resources Manager
• Facilities Manager
• Logistics Coordinator
• Procurement Specialist
• Inventory Control Specialist
• Workforce Planning Analyst
• Capacity Planner
• Lean Operations Specialist
• Enterprise Resource Planning (ERP) Consultant
• Business Process Improvement Specialist.

Liew Sing Loon – Liew Sing Loon is an ACLP-certified trainer with strong expertise in data analysis, business operations, and applied decision-making models. With extensive teaching experience under the WSQ framework, he has delivered courses in Excel analytics, business reporting, and quantitative methods, helping professionals strengthen their analytical and problem-solving skills. His practical background enables him to translate complex optimization and resource management concepts into accessible learning for participants from diverse industries.

In his Linear Programming training, Liew emphasizes practical applications of optimization techniques in business decision-making. He guides learners through problem formulation, constraints, and objective functions, using tools such as Excel Solver to solve real-world allocation, scheduling, and cost minimization problems. His hands-on approach ensures participants not only grasp the mathematical principles but also apply them effectively in workplace scenarios.

Dr. Alvin Ang – Dr. Alvin Ang is an ACLP-certified trainer with a Ph.D. in Operations Research from Nanyang Technological University and deep expertise in optimization, decision sciences, and analytics. He has lectured at NTU, SUSS, and professional training institutions, covering operations research, statistics, and data analytics. With published research in optimization and IBM certifications in data science and machine learning, Alvin combines academic depth with practical industry applications.

In his Linear Programming training, Alvin focuses on rigorous problem-solving and resource optimization. He introduces learners to methods such as the simplex algorithm, sensitivity analysis, and duality theory, while demonstrating how these techniques apply to logistics, finance, and manufacturing. By blending theory with case studies and hands-on exercises, he equips learners to apply linear programming to optimize decision-making and resource allocation in complex organizational contexts.