Course Details
Topic 1: Understanding Service Branding and Its Business Impact
- Role of service branding in an organization’s branding strategy
- Importance and benefits of service branding initiatives
- Impact on business performance and competitive advantage
Topic 2: Developing an Appreciation for Service Branding
- Exploring real-world examples of service branding success
- Identifying how service branding creates a competitive advantage
- Appreciating service branding’s role in market differentiation
Topic 3: Service Branding Communication Strategy & Customer Experience
- Understanding an organization’s branding strategy and its role in service branding
- Frameworks for developing and implementing a service branding strategy
- Strategies to champion service brand adoption
- Differentiating service brands for a competitive advantage
Topic 4: Evaluating the Impact of Service Branding Initiatives
- Methods for evaluating service branding effectiveness
- Measuring the impact on business performance
- Key metrics for assessing branding success
Course Info
Promotion Code
Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.
Minimum Entry Requirement
Knowledge and Skills
- Able to operate using computer functions
- Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)
Attitude
- Positive Learning Attitude
- Enthusiastic Learner
Experience
- Minimum of 1 year of working experience.
Target Age Group: 21-65 years old
Minimum Software/Hardware Requirement
Software:
You can download and install the following software:
Hardware: Windows and Mac Laptops
Job Roles
- Brand Manager
- Marketing Director
- Customer Experience Manager
- Business Development Manager
- Service Branding Consultant
- Digital Marketing Specialist
- Public Relations Executive
- Corporate Communications Manager
- Product Marketing Manager
- Market Research Analyst
- Advertising Strategist
- Sales and Marketing Manager
- Social Media Marketing Manager
- Content Marketing Strategist
- Customer Success Manager
- Entrepreneur / Business Owner
- UX/UI Designer (Brand Experience)
- Retail Marketing Manager
- Franchise Development Manager
- Loyalty Program Manager
Trainers
Ferris Kwok: Ferris Kwok is a ACTA certified trainer. He specializes in designing and building Electronic prototypes. He also conducts experiential workshops for the public and in schools on Electronics, Coding, Arduino / Microcontroller prototyping, Robotics and Multi-rotor aircrafts (Drones). He is a practitioner who preaches what he teach; linking concepts taught to systems that he designed and built for commercial clients and installed in places such as Singapore Airport and Science Centre Singapore. He is also a loyal advocate of Maker Faire and had supported the local edition organized by Science Centre Singapore (from 2012) via a Maker booth throughout all 8 editions. Together with a collaborator providing event and training services, he have exhibited at Maker Faire Bay Area (USA) and Maker Faire Shenzhen (China).
Tan Woei Ming: Tan Woei Ming is ACLP certified trainer. He graduated from Nanyang Technological University, School of Electrical and Electronic Engineering, He has a MASTER OF INTELLIGENT SYSTEM from NUS. He has worked as DATA SCIENCE LEAD and DATA SCIENTIST in Micron Technologies.
Richard Wan: Richard Wan is a ACTA certified trainer. Richard Wan has more than 30 years of experience in software development in various computer disciplines, including computer vision, communication and digital publishing.
Technical expertise includes: Windows, Linux developments with C, C++, Delphi (Object Pascal), Visual Studio, OpenCV. Embedded system programming including microcontrollers, Arduino, Pi, BeagleBone etc.
Ken Yuen: Ken Yuen is a ACTA certified trainer. He has more than 10 years of experience working as an instructor, Application Development Engineer, Technical Consultant and Project Manager. He is an MOE-Registered Instructor teaching STEM programs for past 3 years such as Arduino, Micro:bits and robotics to schools and libraries based on the smart nation initiative roadmap.
He completed his Diploma in Electronic Engineering at Singapore Polytechnic and graduated with Bachelor of Electrical and Electronics Engineering from Nanyang Technological University and certified PMP (Project Management Professional).
Shahul Maricar: Shahul Maricar is a certified trainer. Shahul H. Maricar has been a content developer and webmaster, building educational websites and applications with HTML, CSS and JavaScript. He then served as an IT analyst, writing programs for automating custom workflows as well as data extraction and analysis in the healthcare field.
He is currently a freelance educator and is actively involved with development projects in game programming, computer-aided design and computer graphics.
Customer Reviews (44)
- will recommend Review by Course Participant/Trainee
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Build a mini project with the sensors given (Posted on 6/5/2022)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - will recommend Review by Course Participant/Trainee
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, (Posted on 6/5/2022)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - will recommend Review by Course Participant/Trainee
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Seeing real life applications of the codes and how the sensors can be used in big scale projects draws alot of interest into the lesson! (Posted on 1/5/2022)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - will recommend Review by Course Participant/Trainee
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. (Posted on 12/15/2021)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - will recommend Review by Course Participant/Trainee
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. (Posted on 9/14/2021)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - will recommend Review by Course Participant/Trainee
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. (Posted on 1/16/2021)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - will recommend Review by Course Participant/Trainee
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. (Posted on 1/16/2021)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - will recommend Review by Course Participant/Trainee
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It has been an enriching and useful course for me with much helpful advice and resources from the trainer Shahul. (Posted on 11/12/2020)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - will recommend Review by Course Participant/Trainee
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. (Posted on 5/29/2020)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - will recommend Review by Course Participant/Trainee
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There is not enough space for the workshop. Too many information in one lesson, suggest to spit into two days (Posted on 3/11/2020)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Wil Recommend Review by Course Participant/Trainee
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It would be great if notes in pdf could be given as well. (Posted on 4/10/2019)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Will Recommend Review by Course Participant/Trainee
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. (Posted on 8/13/2018)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Will Recommend Review by Course Participant/Trainee
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. (Posted on 8/12/2018)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Might Recomemnd Review by Course Participant/Trainee
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. (Posted on 6/26/2018)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Might Recomemnd Review by Course Participant/Trainee
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Advanced arduino class is not advanced it repeats what’s in the essential class.1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment
I was keen to learn about Bluetooth and wireless communication written on the website but there wasn’t any during the course. (Posted on 6/18/2018) - Will Recommend Review by Course Participant/Trainee
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PRI sensor and 4-Leg LED light are not working properly. (Posted on 4/10/2018)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Will Recommend Review by Course Participant/Trainee
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Hoping that the venue will be more spacious1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment
Mr Lim Cheng Chong is a very great instructor which goes beyond the teaching materials to make sure his students understands the codes. He also gives great recommendations and it seems to me that he is very knowledgeable and passion about teaching Arduino and programming.
Hoping my future lessons would be conducted by him.
Thanks again Mr Lim
-Ze Qin (Posted on 1/9/2018) - Will Recommend Review by Course Participant/Trainee
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I think the course can be longer and perhaps cover more on the communications between arduinos and apps. (Posted on 9/12/2017)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Will Recommend Review by Course Participant/Trainee
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Nikl (Posted on 9/12/2017)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Will Recommend Review by Course Participant/Trainee
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Thank you for your patience and rigor of the course that you have offered. You has definitely arouse my interest in the use of Arduino for possible app development and integration. (Posted on 7/31/2017)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment








