WSQ - Scrum Master Fundamentals for High-Performing Teams

Topic 1: Scrum Foundations

• Agile overview
• Scrum foundation
• Scrum framework

Topic 2: Scrum Roles

• Scrum master role
• Scrum master as servant leader
• Product owner
• Product owner responsibilities
• Development team
• Shared resources
• Establishing norms
• Team spaces 

Topic 3: Agile & Scrum Meetings

• Scrum events overview
• Sprint planning
• Daily scrum
• Backlog refinement
• Sprint review
• Sprint retrospective

Topic 4: Scrum & Agile Project Management 

• Tracking and reporting progress
• Burn-down charts
• Burn-up charts

Topic 5: Scrum Artifacts 

• Product backlog
• Backlog ordering
• Product increment
• Definition of done

Final Assessment 

• Written Assessment - Short Answer Questions (WA-SAQ)
• Case Study (CS)

Promotion Code

Promo or discount cannot be applied to WSQ courses

Minimum Entry Requirement

Knowledge and Skills

• Able to operate using computer functions
• Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

• Positive Learning Attitude
• Enthusiastic Learner

Experience

• Minimum of 1 year of working experience.

Minimum Software/Hardware Requirement

Softtware: Nil

Hardware: Window and Mac Laptops

PSM-1 Exam

The course fee did not include PSM-1 exam fee. After the course, you can goto the following link to take the PSM-1 exam

https://www.scrum.org/assessments/professional-scrum-master-i-certification

• $200 USD per attempt
• Passing score: 85%
• Time limit: 60 minutes
• Number of Questions: 80
• Format: Multiple Choice, Multiple Answer, True/False

About Progressive Wage Model (PWM)

The Progressive Wage Model (PWM) helps to increase wages of workers through upgrading skills and improving productivity. 

Employers must ensure that their Singapore citizen and PR workers meet the PWM training requirements of attaining at least 1 Workforce Skills Qualification (WSQ) Statement of Attainment, out of the list of approved WSQ training modules.

For more information on PWM, please visit MOM site.

Funding Eligility Criteria

Appeal Process

1. The candidate has the right to disagree with the assessment decision made by the assessor.
2. When giving feedback to the candidate, the assessor must check with the candidate if he agrees with the assessment outcome.
3. If the candidate agrees with the assessment outcome, the assessor & the candidate must sign the Assessment Summary Record.
4. If the candidate disagrees with the assessment outcome, he/she should not sign in the Assessment Summary Record.
5. If the candidate intends to appeal the decision, he/she should first discuss the matter with the assessor/assessment manager.
6. If the candidate is still not satisfied with the decision, the candidate must notify the assessor of the decision to appeal. The assessor will reflect the candidate’s intention in the Feedback Section of the Assessment Summary Record.
7. The assessor will notify the assessor manager about the candidate’s intention to lodge an appeal.
8. The candidate must lodge the appeal within 7 days, giving reasons for appeal 
9. The assessor can help the candidate with writing and lodging the appeal.
10. he assessment manager will collect information from the candidate & assessor and give a final decision.
11. A record of the appeal and any subsequent actions and findings will be made.
12. An Assessment Appeal Panel will be formed to review and give a decision.
13. The outcome of the appeal will be made known to the candidate within 2 weeks from the date the appeal was lodged.
14. The decision of the Assessment Appeal Panel is final and no further appeal will be entertained.
15. Please click the link below to fill up the Candidates Appeal Form.

• Scrum Master
• Agile Coach
• Product Owner
• Agile Project Manager
• Scrum Team Member
• Agile Scrum Trainer
• Software Development Manager
• IT Project Manager
• Business Analyst
• Development Team Lead
• Quality Assurance Manager
• Software Engineer
• Systems Analyst
• Product Manager
• Program Manager
• Project Coordinator
• Change Management Specialist
• Process Improvement Specialist
• Technical Project Manager
• Agile Transformation Lead

Stephan Tan: Stephan Tan is an experienced operations and strategy leader with over 25 years of experience across manufacturing, supply chain, and process improvement. Currently serving as Operations Manager at Symrise, he oversees large-scale projects and drives best practices in business performance optimization, process excellence, and cross-functional collaboration. Stephan holds an MBA from Macquarie Graduate School of Management, a Certified Purchasing Manager (C.P.M.) credential, and dual certifications as a Certified ScrumMaster (CSM) and Certified Scrum Product Owner (CSPO). His leadership expertise is grounded in continuous improvement, negotiation, and agile transformation across complex global operations.

In “Professional Scrum Master Training,” Stephan integrates his extensive management background with agile methodologies to help participants develop practical Scrum leadership skills. His sessions focus on applying Scrum to real-world business environments—bridging traditional operations management with modern agile frameworks. He emphasizes collaboration, team empowerment, and adaptive planning to help organizations deliver high-value outcomes efficiently and sustainably.

Praveen Dayal: Praveen Dayal is a senior IT professional and certified Scrum Master with over two decades of experience in enterprise architecture, DevOps transformation, and agile coaching. He has successfully led software development teams and cloud infrastructure projects for multinational corporations, driving agile adoption and business agility. Praveen’s background includes extensive hands-on experience in digital product management and continuous delivery, aligning IT capabilities with organizational strategy.

In “Professional Scrum Master Training,” Praveen draws on his rich experience in agile transformations to help learners master the principles of Scrum and servant leadership. His training approach emphasizes real-world problem-solving, sprint optimization, and agile culture-building. Through case studies and interactive exercises, he equips participants to apply Scrum frameworks effectively in complex, fast-moving IT environments.

Yip Fook Khin (Teddy): Teddy Yip is a certified Scrum Master and seasoned corporate trainer with more than 20 years of experience in business consulting, project management, and process improvement. He has led training programs across diverse domains, including IT, leadership, Six Sigma, and SAP systems. Teddy holds a Master of Science in Finance and Controlling, multiple professional certifications in Agile, Lean, and DevOps, and the WSQ Advanced Certificate in Learning and Performance (ACLP). His expertise lies in driving digital transformation through structured, data-driven methodologies and change management.

In “Professional Scrum Master Training,” Teddy helps participants cultivate an agile mindset, focusing on iterative development, cross-functional collaboration, and stakeholder communication. His training emphasizes how Scrum practices can streamline project delivery, improve transparency, and foster innovation. Combining his Six Sigma and Lean background with Scrum principles, Teddy equips learners to lead high-performing teams and implement continuous improvement in dynamic business settings.

Agus Salim: Agus Salim is a technology educator and software engineer with deep expertise in cloud computing, DevOps, and AI-driven automation. He has extensive experience in software development, infrastructure management, and agile implementation, making him adept at connecting technical depth with agile leadership principles. A WSQ-certified trainer, Agus is recognized for his ability to simplify complex technologies and guide learners in applying agile frameworks effectively within engineering and IT contexts.

In “Professional Scrum Master Training,” Agus focuses on helping learners bridge agile theory with real-world engineering practices. His sessions emphasize iterative delivery, backlog refinement, and continuous feedback loops—enabling participants to manage cross-functional teams more effectively. He integrates Scrum values with technical workflows, empowering professionals to lead agile transformations that enhance product quality and team productivity.

Choong Sin Fatt: Choong Sin Fatt is a principal agile coach, consultant, and design thinking practitioner with more than 20 years of experience in software engineeringand agile transformation. He is certified as a Scrum Master (CSM), Product Owner (CSPO), and Scaled Agile Framework Program Consultant (SPC), and is also a Certified LEGO® Serious Play® Facilitator and Design Sprint 2.0 Facilitator. Sin Fatt has worked with organizations across Asia to implement agile practices, run transformation programs, and train teams in design-led innovation.

In “Professional Scrum Master Training,” Sin Fatt delivers a highly engaging, experiential learning experience that bridges agile frameworks with human-centered leadership. His training helps professionals develop a deep understanding of Scrum roles, ceremonies, and artifacts while fostering collaboration and continuous improvement. He also integrates design thinking and facilitation techniques to strengthen participants’ ability to lead effective Scrum teams and drive meaningful organizational change.