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WSQ - SharePoint Online for End Users

WSQ - SharePoint Online for End Users

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The WSQ SharePoint Online for End Users Training equips participants with essential skills to manage and organize digital assets efficiently using SharePoint Online. You will start by learning how to create and customize team and communication sites, set up navigation options, and manage hub sites. The course then delves into customizing SharePoint lists, libraries, and views to streamline digital file organization and improve accessibility. Participants will also learn how to implement file naming conventions and version control to maintain document integrity.

In addition, this course covers crucial aspects of SharePoint security and permissions, teaching you how to apply security protocols, set up backup options, and manage site permissions to ensure data protection. You will also gain practical experience in working with documents, managing document libraries, and setting up approval workflows, making you proficient in utilizing SharePoint Online for efficient digital file management and collaboration.

Learning Outcomes

By end of the course, learners should be able to:

LO1: Implement digital asset management protocols for SharePoint Online.
LO2: Establish file naming system to streamline digital file organization using SharePoint Online.
LO3: Apply security and backup protocols for SharePoint Online to ensure data protection.
LO4: Utilize digital filing policies to maintain version control and document storage.

Course Brochure

Download WSQ - SharePoint Online for End Users Brochure

Skills Framework

This course follows the guideline of Digital Asset and File Management RET-DIO-2001-1.1 under Retail Skills Framework

Certification

Certificate of Completion from Tertiary Infotech - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from Tertiary Infotech.
OpenCerts from SkillsFuture Singapore - After passing the assessment(s) and achieving at least 75% attendance, participants will receive a OpenCert (aka Statement of Achievement) from SkillsFuture Singapore, certifying that they have achieved the Competency Standard(s) in the above Skills Framework.

WSQ Funding

WSQ funding is only applicable to Singaporeans and PR. Subject to eligibility, the funding support is subjected to funding caps.

Effective for courses starting from 1 Jan 2024
Full Fee	GST	Nett Fee after Funding (Incl. GST)
		Baseline	MCES / SME
$800.00	$72.00	$472.00	$312.00

Baseline: Singaporean/PR age 21 and above
MCES(Mid-Career Enhanced Subsidy): S'porean age 40 & above

Upon registration, we will advise further on how to tap on the WSQ Training Subsidy.

You can pay the nett fee (after the WSQ training subsidy) by the following :

SkillsFuture Enterprise Credit (SFEC)

Eligible Singapore-registered companies can tap on $10000 SFEC to cover out-of-pocket expenses.Click here to submit SkillsFuture Enterprise Credit

SkillsFuture Credit (SFC)

Eligible Singapore Citizens can use their SFC to offset course fee payable after funding but the $4,000 Additional SFC (Mid-Career Support) cannot be used. Click here for SkillsFuture Credit submission

UTAP

Eligible NTUC members can apply for 50% of the unfunded fee from UTAP, capped up to $250/year and for members aged 40 and above, capped up to $500/year. Click here to submit UTAP

Once you are eligible for PSEA, please download and fill up the PSEA Withdrawal Form and email to us.

Course Code: TGS-2024048314

Post-Course Support

We provide free consultation related to the subject matter after the course.
Please email your queries to enquiry@tertiaryinfotech.com and we will forward your queries to the subject matter experts.

Course Cancellation/Reschedule Policy

You can register your interest without upfront payment. There is no penalty for withdrawal of the course before the class commerce.
We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% for any paid amount.
Note the venue of the training is subject to changes due to availability of the classroom

Course Details

Topic 1: Get Started on SharePoint Online

Overview of SharePoint Online
Create a team site.
Create a communication site.
Change site theme and logo.
Customize the site header.
Modify the site menu.
Choose a navigation layout for a team site.
Set communication site navigation options.
Change the communications site footer settings.
Hub sites: The basics
Create a hub site.
Associate a site with a hub.
Add site links to the hub menu.
Create a mega menu.

Topic 2: Customize SharePoint Lists, Libraries, and Views

Add a Microsoft List to your site.
Create a new list from an Excel table.
Create a new list from scratch or an existing list.
Make a list easy to find.
Add a column to a list.
Delete or hide a list column.
Manage columns in a view.
Apply conditional formatting to a view.
Set content approval options for a library.
Modify versioning for a library.
Create a dynamic view.
Create a basic mobile app for a list.

Topic 3: Customize Pages and Modify Site Permissions

Edit a hero web part.
Edit an image gallery.
Modify page layout in a team site.
Add, edit, and manage web parts.
Add a page to a site.
Add a PowerApp to a site.
Add a page to the site navigation.
Add a video to your site.
Publish or republish a page.
SharePoint permissions: The Basics
Create a new security group and add members.
Set unique permissions for a library.
Set sharing and access requests for a site.

Topic 4: Work with Documents in SharePoint

Work in a document library.
Document storage locations: The basics.
Open, edit, or co-edit an Office document.
Save directly to SharePoint from an app.
Upload or create a document.
Manage documents and view versions.
Set an alert on a document or library.
Share a file.
Request sign-off or manager approval.

Final Assessment

Written Assessment - Short Answer Questions (WA-SAQ)
Practical Performance (PP)

Course Info

Promotion Code

Promo or discount cannot be applied to WSQ courses

Minimum Entry Requirement

Knowledge and Skills

Able to operate using computer functions
Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

Positive Learning Attitude
Enthusiastic Learner

Experience

Minimum of 1 year of working experience.

Minimum Software/Hardware Requirement

Softtware: Nil

Hardware: Window and Mac Laptops

Appeal Process

The candidate has the right to disagree with the assessment decision made by the assessor.
When giving feedback to the candidate, the assessor must check with the candidate if he agrees with the assessment outcome.
If the candidate agrees with the assessment outcome, the assessor & the candidate must sign the Assessment Summary Record.
If the candidate disagrees with the assessment outcome, he/she should not sign in the Assessment Summary Record.
If the candidate intends to appeal the decision, he/she should first discuss the matter with the assessor/assessment manager.
If the candidate is still not satisfied with the decision, the candidate must notify the assessor of the decision to appeal. The assessor will reflect the candidate’s intention in the Feedback Section of the Assessment Summary Record.
The assessor will notify the assessor manager about the candidate’s intention to lodge an appeal.
The candidate must lodge the appeal within 7 days, giving reasons for appeal
The assessor can help the candidate with writing and lodging the appeal.
he assessment manager will collect information from the candidate & assessor and give a final decision.
A record of the appeal and any subsequent actions and findings will be made.
An Assessment Appeal Panel will be formed to review and give a decision.
The outcome of the appeal will be made known to the candidate within 2 weeks from the date the appeal was lodged.
The decision of the Assessment Appeal Panel is final and no further appeal will be entertained.
Please click the link below to fill up the Candidates Appeal Form.

About Progressive Wage Model (PWM)

The Progressive Wage Model (PWM) helps to increase wages of workers through upgrading skills and improving productivity.

Employers must ensure that their Singapore citizen and PR workers meet the PWM training requirements of attaining at least 1 Workforce Skills Qualification (WSQ) Statement of Attainment, out of the list of approved WSQ training modules.

For more information on PWM, please visit MOM site.

Funding Eligility Criteria

Individual Sponsored Trainee

Employer Sponsored Trainee

Singapore Citizens or Singapore Permanent Residents aged 21 and above
From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses.
Trainee must pass all prescribed tests / assessments and attain 100% competency.
We reserves the right to claw back the funded amount from trainee if he/she did not meet the eligibility criteria.

Singapore Citizens or Singapore Permanent Residents who are DIRECT EMPLOYEE of the sponsoring company.
From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses.
Trainee must pass all prescribed tests / assessments and attain 100% competency.
We reserves the right to claw back the funded amount from the employer if trainee did not meet the eligibility criteria.

SkillsFuture Credit:

Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after funding.

PSEA:

To check for Post-Secondary Education Account (PSEA) eligibility, goto mySkillsFuture portal and search for this course code.
Scroll down to "Keyword Tags" to verify for PSEA eligibility.
If there is “PSEA” under keyword tags, the course is eligible for PSEA.
And if there is no “PSEA” under keyword tags, the course is ineligible for PSEA.
Not all courses are eligible for PSEA funding.

Absentee Payroll (AP) Funding:

$4.50 per hour, capped at $100,000 per enterprise per calendar year.
AP funding will be computed based on the actual number of training hours attended by the trainee.

SFEC:

If the Training Provider has submitted an enrolment for course fee grant claim in Training Partners Gateway (TPGateway), SSG would be able to derive SFEC funding based on this record. There is no need for enterprise to submit any claim request and the SFEC claim will be automatically generated and disbursed.
Where there is no such record, eligible employers are required to submit an SFEC claim after course completion via the SFEC microsite.
SkillsFuture Enterprise Credit (SFEC) Microsite

Appeal Process

The candidate has the right to disagree with the assessment decision made by the assessor.
When giving feedback to the candidate, the assessor must check with the candidate if he agrees with the assessment outcome.
If the candidate agrees with the assessment outcome, the assessor & the candidate must sign the Assessment Summary Record.
If the candidate disagrees with the assessment outcome, he/she should not sign in the Assessment Summary Record.
If the candidate intends to appeal the decision, he/she should first discuss the matter with the assessor/assessment manager.
If the candidate is still not satisfied with the decision, the candidate must notify the assessor of the decision to appeal. The assessor will reflect the candidate’s intention in the Feedback Section of the Assessment Summary Record.
The assessor will notify the assessor manager about the candidate’s intention to lodge an appeal.
The candidate must lodge the appeal within 7 days, giving reasons for appeal
The assessor can help the candidate with writing and lodging the appeal.
he assessment manager will collect information from the candidate & assessor and give a final decision.
A record of the appeal and any subsequent actions and findings will be made.
An Assessment Appeal Panel will be formed to review and give a decision.
The outcome of the appeal will be made known to the candidate within 2 weeks from the date the appeal was lodged.
The decision of the Assessment Appeal Panel is final and no further appeal will be entertained.
Please click the link below to fill up the Candidates Appeal Form.

Job Roles

SharePoint Administrator
Information Architect
Digital Asset Manager
Content Manager
Document Control Specialist
IT Support Specialist
Project Coordinator
Data Analyst
Business Analyst
Records Manager
Compliance Officer
Knowledge Manager
System Analyst
Collaboration Specialist
Training Coordinator
User Experience Designer
Web Developer
Security Analyst
Technical Support Engineer
Office Manager

Trainers

Sanjiv Venkatram – Sanjiv Venkatram is a consultant and trainer specializing in business intelligence, data analytics, and Microsoft enterprise platforms. With extensive experience in BI solutions, dashboard development, and KPI frameworks, he has successfully guided organizations in adopting Microsoft technologies for productivity and collaboration.

In this WSQ course, Sanjiv focuses on SharePoint Online for team collaboration and document management, teaching learners how to apply workflows, permissions, and site structures effectively. His sessions are hands-on and application-driven, ensuring learners gain confidence in using SharePoint for workplace collaboration.

Alec Tan – Alec Tan is an ACTA-certified trainer with expertise in system integration, IT consulting, and project management. With industry experience spanning pre-sales and solutions delivery, he has helped organizations implement Microsoft-based solutions tailored to business needs.

For this program, Alec trains learners in navigating SharePoint Online, managing lists and libraries, and customizing team sites. His sessions emphasize applied exercises and workplace relevance, enabling learners to become proficient in SharePoint usage.

Quah Chee Yong – Quah Chee Yong is an ICT professional with wide-ranging expertise in IT systems, technical operations, and applied AI technologies. He has trained learners in data science, machine learning, and enterprise IT systems, equipping them with versatile digital skills.

In this WSQ program, Quah emphasizes practical SharePoint applications, showing learners how to use SharePoint Online to organize content, collaborate on projects, and streamline workflows. His facilitation highlights real-world use cases, ensuring participants can apply SharePoint to daily operations.

Peter Cheong – Peter Cheong is an ACLP-certified trainer and ICT consultant with deep expertise in Windows Server (Wintel), Linux administration, and enterprise infrastructure. He has delivered large-scale ICT projects, including secure trunking systems and enterprise deployments across Singapore and Malaysia.

For this course, Peter provides learners with step-by-step guidance on SharePoint Online usage, covering file sharing, co-authoring, and permissions management. His sessions are solution-focused, ensuring learners can use SharePoint as a collaborative and secure workplace tool.

Agus Salim – Agus Salim is an ACLP-certified trainer and ICT consultant specializing in cloud solutions, system integration, and project management. He has led teams in delivering enterprise IT projects and has strong expertise in AWS and Microsoft cloud services.

In this WSQ program, Agus focuses on SharePoint Online integration with Microsoft 365 applications, helping learners understand how to collaborate across Teams, OneDrive, and SharePoint. His sessions emphasize applied learning and practical workflows, preparing participants to leverage SharePoint for modern workplace productivity.

Customer Reviews (17)

Recommended Review by Course Participant/Trainee

1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment

. (Posted on 12/17/2025)

Recommended Review by Course Participant/Trainee

1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment

The premise class can be more tidy and cleaner. (Posted on 12/17/2025)

Recommended Review by Course Participant/Trainee

1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment

More Example /Demo (Posted on 12/17/2025)

Recommended Review by Course Participant/Trainee

1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment

Good learning experience (Posted on 12/17/2025)

will recommend Review by Course Participant/Trainee

1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment

; (Posted on 11/5/2025)

will recommend Review by Course Participant/Trainee

1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment

. (Posted on 11/5/2025)