Course Details
Topic 1: Networking Fundamentals
- Network concepts
- Cloud and virtualization concepts
- Remote access methods
Topic 2: Network Infrastructures
- Local area networks (LANs)
- Wide-area networks (WANs)
- Wireless networking methods and characteristics
- Network topologies and access methods
Topic 3: Network Hardware
- • Switches
- • Routers
- • Physical media
Topic 4: Protocols and Services
- Open Systems Interconnection (OSI) model
- Transmission Control Protocol (TCP) model
- IPv4 concepts
- IPv6 concepts
- Well-known ports
- Name resolution concepts
- Roles of networking services
Topic 5: Network Infrastructures
- Troubleshooting process in a small-medium business network
- Hardware troubleshooting tools
- Windows software tools to troubleshoot a problem
- Linux software tools to troubleshoot a problem
Course Info
Promotion Code
Promo or discount cannot be applied to WSQ courses
Minimum Entry Requirement
Knowledge and Skills
- Able to operate using computer functions
- Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)
Attitude
- Positive Learning Attitude
- Enthusiastic Learner
Experience
- Minimum of 1 year of working experience.
Minimum Software/Hardware Requirement
Softtware: Windows / Mac
Hardware: Laptop
About Progressive Wage Model (PWM)
The Progressive Wage Model (PWM) helps to increase wages of workers through upgrading skills and improving productivity.
Employers must ensure that their Singapore citizen and PR workers meet the PWM training requirements of attaining at least 1 Workforce Skills Qualification (WSQ) Statement of Attainment, out of the list of approved WSQ training modules.
For more information on PWM, please visit MOM site.
Funding Eligility Criteria
| Individual Sponsored Trainee | Employer Sponsored Trainee |
|
|
|
SkillsFuture Credit:
PSEA:
|
Absentee Payroll (AP) Funding:
SFEC:
|
Steps to Apply Skills Future Claim
- The staff will send you an invoice with the fee breakdown.
- Login to the MySkillsFuture portal, select the course you’re enrolling on and enter the course date and schedule.
- Enter the course fee payable by you (including GST) and enter the amount of credit to claim.
- Upload your invoice and click ‘Submit’
SkillsFuture Level-Up Program
The SkillsFuture Level-Up Programme provides greater structural support for mid-career Singaporeans aged 40 years and above to pursue a substantive skills reboot and stay relevant in a changing economy. For more information, visit SkillsFuture Level-Up Programme
Get Additional Course Fee Support Up to $500 under UTAP
The Union Training Assistance Programme (UTAP) is a training benefit provided to NTUC Union Members with an objective of encouraging them to upgrade with skills training. It is provided to minimize the training cost. If you are a NTUC Union Member then you can get 50% funding (capped at $500 per year) under Union Training Assistance Programme (UTAP).
For more information visit NTUC U Portal – Union Training Assistance Program (UTAP)
Steps to Apply UTAP
- Log in to your U Portal account to submit your UTAP application upon completion of the course.
Note
- SSG subsidy is available for Singapore Citizens, Permanent Residents, and Corporates.
- All Singaporeans aged 25 and above can use their SkillsFuture Credit to pay. For more details, visit www.skillsfuture.gov.sg/credit
- An unfunded course fee can be claimed via SkillsFuture Credit or paid in cash.
- UTAP funding for NTUC Union Members is capped at $250 for 39 years and below and at $500 for 40 years and above.
- UTAP support amount will be paid to training provider first and claimed after end of class by learner.
Appeal Process
- The candidate has the right to disagree with the assessment decision made by the assessor.
- When giving feedback to the candidate, the assessor must check with the candidate if he agrees with the assessment outcome.
- If the candidate agrees with the assessment outcome, the assessor & the candidate must sign the Assessment Summary Record.
- If the candidate disagrees with the assessment outcome, he/she should not sign in the Assessment Summary Record.
- If the candidate intends to appeal the decision, he/she should first discuss the matter with the assessor/assessment manager.
- If the candidate is still not satisfied with the decision, the candidate must notify the assessor of the decision to appeal. The assessor will reflect the candidate’s intention in the Feedback Section of the Assessment Summary Record.
- The assessor will notify the assessor manager about the candidate’s intention to lodge an appeal.
- The candidate must lodge the appeal within 7 days, giving reasons for appeal
- The assessor can help the candidate with writing and lodging the appeal.
- he assessment manager will collect information from the candidate & assessor and give a final decision.
- A record of the appeal and any subsequent actions and findings will be made.
- An Assessment Appeal Panel will be formed to review and give a decision.
- The outcome of the appeal will be made known to the candidate within 2 weeks from the date the appeal was lodged.
- The decision of the Assessment Appeal Panel is final and no further appeal will be entertained.
- Please click the link below to fill up the Candidates Appeal Form.
Job Roles
- Network Administrator
- IT Support Specialist
- Network Support Technician
- Network Operations Specialist
- Systems Administrator
- IT Infrastructure Specialist
- Cloud Network Specialist
- Network Security Analyst
- IT Service Desk Technician
- Wireless Network Engineer
- Network Maintenance Specialist
- Network Configuration Technician
- Data Center Support Engineer
- Junior IT Engineer
- Technical Support Engineer
- Systems Support Technician
- Field Network Technician
- Network Monitoring Analyst
- Network Implementation Specialist
- IT Systems Engineer
Trainers
Saw Chaik Lee: Saw Chaik Lee is an ACLP-certified trainer and IT professional with extensive experience in networking, security, and systems administration. Having worked with Sun Microsystems and other multinational clients, he has trained IT teams across sectors in cybersecurity, system integration, and telecommunications. His structured and practical approach ensures learners gain both certification readiness and applied technical skills.
Truman Ng: Truman Ng is a seasoned IT infrastructure and cloud computing specialist with over two decades of experience spanning networking, cybersecurity, and system architecture. He holds multiple professional certifications including AWS Certified Solutions Architect, Cisco CCNP, CompTIA Network+, and PMP®, and has delivered extensive enterprise projects across robotics, AI, and full-stack development. Truman has trained professionals from both public and private sectors in networking fundamentals, cloud integration, and IT automation, combining practical expertise with a strong grasp of emerging technologies.
In the Pearson VUE Certified IT Specialist – Networking course, Truman equips learners with the skills to design, configure, and troubleshoot modern network infrastructures. His training approach emphasizes hands-on lab exercises and real-world network management scenarios. Learners benefit from his comprehensive understanding of routing, switching, and cloud-based networking models, gaining the confidence to implement and maintain secure and scalable enterprise networks.
Alec Tan Chee Wee: Alec Tan Chee Wee is an experienced IT trainer and network systems engineer with over 20 years of experience in system integration, technical support, and infrastructure management. He holds multiple industry certifications including CompTIA A+, Network+, and Server+, and has served as an IT trainer for organizations across Singapore and Malaysia. Alec’s career spans roles in pre-sales, systems engineering, and IT retail management before transitioning into full-time technical training. His deep expertise in both hardware and software systems allows him to provide a well-rounded, practical perspective to learners.
In this course, Alec helps participants build a strong foundation in networking technologies and protocols. His sessions focus on network configuration, system security, and troubleshooting, with an emphasis on practical implementation and real-world application. Learners benefit from his ability to translate complex networking concepts into accessible, step-by-step guidance that prepares them for both professional certification and real-world network administration roles.
Dr. Alfred Ang: Dr. Alfred Ang is a highly accomplished technology educator and entrepreneur with over 25 years of experience in IT infrastructure, networking, and digital transformation. He holds a PhD in Electrical Engineering from the National University of Singapore, an MEng from NTU, and an MBA from Universitas 21 Global. As Founder and Managing Director of Tertiary Infotech Pte. Ltd., Dr. Ang has led the development of numerous accredited programs in computer networking, cybersecurity, and cloud computing. His expertise bridges both academic and industry perspectives, ensuring learners acquire practical and future-ready technical skills.
In this course, Dr. Ang provides learners with a structured understanding of network design, administration, and troubleshooting aligned with industry best practices. His sessions emphasize network architecture, performance optimization, and cloud-based networking strategies. Participants gain in-depth exposure to both traditional and modern network systems, empowering them to achieve technical mastery and professional recognition under the Pearson VUE Certified IT Specialist framework.








