WSQ - Navigating Digital Threats: Proactive Measures Against Cyber Frauds and Scams

Topic 1: Identifying Cyber Fraud and Scams

• Analysis of a recent phishing scam campaign
• Identifying scams and frauds
• Real-world case studies

Topic 2: Assessing and Protecting Cyber Frauds and Scams

• Educating on scam and fraud recognition
• Safeguarding against online and phone scams
• Real-world case studies

Topic 3: Responding to Cyber Security Threats

• Best practices to engage with authorities and relevant teams
• Escalation and communication protocols

Final Assessment 

• Written Assessment - Short Answer Questions (WA-SAQ)
• Case Study (CS)

Promotion Code

Promo or discount cannot be applied to WSQ courses

Minimum Entry Requirement

Knowledge and Skills

• Able to operate computer functions with minimum Computer Literacy Level 2 based on ICAS Computer Skills Assessment Framework
• Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

• Positive Learning Attitude
• Enthusiastic Learner

Experience

• Minimum of 1 year of working experience.

Minimum Software/Hardware Requirement

Software: NIL

Hardware: Windows and Mac Laptops

About Progressive Wage Model (PWM)

The Progressive Wage Model (PWM) helps to increase wages of workers through upgrading skills and improving productivity. 

Employers must ensure that their Singapore citizen and PR workers meet the PWM training requirements of attaining at least 1 Workforce Skills Qualification (WSQ) Statement of Attainment, out of the list of approved WSQ training modules.

For more information on PWM, please visit MOM site.

Funding Eligility Criteria

Steps to Apply Skills Future Claim

• The staff will send you an invoice with the fee breakdown.
• Login to the MySkillsFuture portal, select the course you’re enrolling on and enter the course date and schedule.
• Enter the course fee payable by you (including GST) and enter the amount of credit to claim.
• Upload your invoice and click ‘Submit’

SkillsFuture Level-Up Program

The  SkillsFuture Level-Up Programme provides greater structural support for mid-career Singaporeans aged 40 years and above to pursue a substantive skills reboot and stay relevant in a changing economy. For more information, visit SkillsFuture Level-Up Programme

Get Additional Course Fee Support Up to $500 under UTAP

The Union Training Assistance Programme (UTAP) is a training benefit provided to NTUC Union Members with an objective of encouraging them to upgrade with skills training. It is provided to minimize the training cost. If you are a NTUC Union Member then you can get 50% funding (capped at $500 per year) under Union Training Assistance Programme (UTAP).

For more information visit NTUC U Portal – Union Training Assistance Program (UTAP)

Steps to Apply UTAP

• Log in to your U Portal account to submit your UTAP application upon completion of the course.

Note

• SSG subsidy is available for Singapore Citizens, Permanent Residents, and Corporates.
• All Singaporeans aged 25 and above can use their SkillsFuture Credit to pay. For more details, visit www.skillsfuture.gov.sg/credit
• An unfunded course fee can be claimed via SkillsFuture Credit or paid in cash.
• UTAP funding for NTUC Union Members is capped at $250 for 39 years and below and at $500 for 40 years and above.
• UTAP support amount will be paid to training provider first and claimed after end of class by learner.

Appeal Process

1. The candidate has the right to disagree with the assessment decision made by the assessor.
2. When giving feedback to the candidate, the assessor must check with the candidate if he agrees with the assessment outcome.
3. If the candidate agrees with the assessment outcome, the assessor & the candidate must sign the Assessment Summary Record.
4. If the candidate disagrees with the assessment outcome, he/she should not sign in the Assessment Summary Record.
5. If the candidate intends to appeal the decision, he/she should first discuss the matter with the assessor/assessment manager.
6. If the candidate is still not satisfied with the decision, the candidate must notify the assessor of the decision to appeal. The assessor will reflect the candidate’s intention in the Feedback Section of the Assessment Summary Record.
7. The assessor will notify the assessor manager about the candidate’s intention to lodge an appeal.
8. The candidate must lodge the appeal within 7 days, giving reasons for appeal 
9. The assessor can help the candidate with writing and lodging the appeal.
10. he assessment manager will collect information from the candidate & assessor and give a final decision.
11. A record of the appeal and any subsequent actions and findings will be made.
12. An Assessment Appeal Panel will be formed to review and give a decision.
13. The outcome of the appeal will be made known to the candidate within 2 weeks from the date the appeal was lodged.
14. The decision of the Assessment Appeal Panel is final and no further appeal will be entertained.
15. Please click the link below to fill up the Candidates Appeal Form.

• Cybersecurity Analyst
• Fraud Prevention Specialist
• Risk Management Officer
• IT Security Manager
• Cybersecurity Consultant
• Data Protection Officer
• Consumer Rights Advocate
• Cybersecurity Awareness Trainer
• Network Security Administrator
• Law Enforcement Officer (Cybercrime Unit)
• Corporate Compliance Officer
• Customer Service Representative (Security Focus)
• Financial Fraud Investigator
• Internet Safety Educator
• Cyber Incident Responder
• Information Security Analyst
• Legal Advisor (Cyber Law)
• Security Policy Maker
• Cyber Threat Intelligence Analyst
• Personal Privacy Consultant

Sivanesan Sivakaruniam:
Sivanesan Sivakaruniam is an accomplished project manager, cybersecurity advocate, and adult educator with over 25 years of experience in engineering leadership, risk management, and digital transformation. A certified PMP and WSQ-accredited ACLP trainer, he has overseen large-scale infrastructure projects and advised organizations on building secure, resilient digital operations. His deep expertise in systems governance, quality assurance, and organizational compliance enables him to help businesses manage technological risk effectively in today’s cyber-driven landscape.

In “Navigating Digital Threats: Proactive Measures Against Cyber Frauds and Scams,” Sivanesan helps professionals and business leaders understand the human and technical aspects of cybersecurity resilience. His sessions focus on risk identification, preventive strategies, and fostering organizational awareness against fraud and scams. Through case studies and practical frameworks, he equips participants with the knowledge to strengthen internal controls, protect digital assets, and cultivate a culture of proactive cyber vigilance.

Achim Ludwig Dietzenbach: Achim Dietzenbach is a cybersecurity and enterprise systems professional with over 30 years of international experience in IT infrastructure, network defense, and business continuity management. A former IT Director with expertise in SAP security and cloud systems integration, he has worked with leading organizations in Germany, Singapore, and across the Asia-Pacific region. Achim is also a certified adult educator who specializes in risk mitigation, cybersecurity awareness, and IT operations management.

In “Navigating Digital Threats: Proactive Measures Against Cyber Frauds and Scams,” Achim trains participants to develop practical defenses against emerging digital threats. His sessions emphasize fraud prevention, phishing awareness, and secure communication practices in business environments. Combining his deep technical expertise with real-world insights, he helps learners recognize vulnerabilities and implement effective countermeasures to safeguard both organizational and personal data.

Agus Salim: Agus Salim is an experienced IT systems engineer and trainer with over 15 years of expertise in network security, cloud administration, and digital safety awareness. A WSQ-accredited adult educator and cybersecurity consultant, he has designed and delivered training programs on IT governance, secure networking, and data protection for corporate and educational audiences. His work focuses on equipping professionals with the knowledge and tools to detect, mitigate, and prevent digital threats in dynamic work environments.

In “Navigating Digital Threats: Proactive Measures Against Cyber Frauds and Scams,” Agus empowers learners to identify cyber risks and implement preventive controls. His sessions cover social engineering, phishing prevention, and secure data handling practices. By translating complex security concepts into accessible, actionable knowledge, he enables professionals to enhance organizational readiness and reduce exposure to online frauds and scams.

Danny Teo Yong Song: Danny Teo is a cybersecurity consultant, cloud infrastructure engineer, and professional trainer with over 25 years of experience spanning digital transformation, business strategy, and IT governance

A Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), and Data Protection Officer (DPO), he has worked with leading organizations including DBS, where he served as a Cloud Infrastructure Engineer. Danny is also an (ISC)² Authorized Instructor and Registered Management Consultant recognized by Enterprise Singapore.

In “Navigating Digital Threats: Proactive Measures Against Cyber Frauds and Scams,” Danny draws on his extensive cybersecurity and consulting background to help organizations build resilience against digital exploitation. His sessions highlight real-world fraud scenarios, phishing mitigation, and data protection best practices. By blending cybersecurity expertise with business acumen, he teaches participants to adopt a proactive, structured approach to combat scams and secure critical information assets in a rapidly evolving digital ecosystem.

Truman Ng: Truman Ng is a seasoned technology consultant and AI systems integrator with more than two decades of experience in IT infrastructure, automation, and cybersecurity. A PMP, ACTA, and Huawei HCIE-certified professional, he has trained and advised enterprises globally on network defense, digital security, and intelligent system integration. Truman’s focus lies in helping organizations build secure, scalable, and data-driven architectures that support modern cyber resilience strategies.

In “Navigating Digital Threats: Proactive Measures Against Cyber Frauds and Scams,” Truman provides a technical yet practical perspective on cyber defense and fraud prevention. His training explores how to identify system vulnerabilities, implement robust access control, and apply AI tools for threat detection. Through interactive demonstrations, he equips participants with the capability to design secure workflows and develop proactive cybersecurity practices that strengthen organizational defense against digital frauds and scams.