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WSQ - Administering Information Protection and Compliance in Microsoft 365 (SC-400)

WSQ - Administering Information Protection and Compliance in Microsoft 365 (SC-400)

The Administering Information Protection and Compliance in Microsoft 365 (SC-400) course provides an in-depth understanding of how to manage and secure data across your organization using Microsoft Purview. This course focuses on implementing information protection, data lifecycle management, and compliance within Microsoft 365 environments. Participants will learn to create and manage sensitive information types, configure Microsoft Purview message encryption, and deploy data loss prevention strategies.

Further, the course offers practical knowledge on configuring and applying sensitivity labels, managing data retention policies, and handling Microsoft Purview's encryption features. By learning to oversee organizational data transfers, monitor compliance with data policies, and investigate potential data breaches, participants will be equipped to ensure adherence to internal and external data management standards. The curriculum is designed to help professionals not only protect but also govern corporate data effectively using Microsoft's advanced compliance solutions.

Learning Outcomes

By end of the course, learners should be able to:

LO1: Roll out organization-wide adherence to data privacy and develop data lifecycle management guidelines with Microsoft Purview.
LO2: Communicate internal data management standards and ensure acquisition of necessary data handling approvals.
LO3: Oversee organizational data transfers with Microsoft Purview in accordance with required approvals and ethical guidelines.
LO4: Monitor compliance with data policies and investigate indicators of potential data breaches systematically.

Course Brochure

Download WSQ - Administering Information Protection and Compliance in Microsoft 365 (SC-400) Brochure

Skills Framework

This course follows the guideline of Data Governance ICT-SNA-4008-1.1 under ICT Skills Framework

Certification

Certificate of Completion from Tertiary Infotech - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from Tertiary Infotech.
OpenCerts from SkillsFuture Singapore - After passing the assessment(s) and achieving at least 75% attendance, participants will receive a OpenCert (aka Statement of Achievement) from SkillsFuture Singapore, certifying that they have achieved the Competency Standard(s) in the above Skills Framework.
External Certification - The participant will be able to attempt the Microsoft Certified Information Protection and Compliance Administrator Associate (SC400) exam after attending this course. Upon passing the exam, you will receive the Microsoft Certified Information Protection and Compliance Administrator Associate (SC400) accreditation. This certification validates their understanding and proficiency in fundamental concepts related to Microsoft Azure, including cloud concepts, Azure services, security, privacy, compliance, and pricing. This accreditation demonstrates their ability to leverage Azure services effectively and their readiness to pursue further Azure certifications and roles.

Microsoft Learning Partner

We are Authorised Microsoft Learning Partner (Org ID: 5238476). To get the official Microsoft certification, please register your certification exam at Pearson Vue Test Center.

Certification Exam at Pearson Vue

We are Authorised Pearson Vue Testing Center. Once you have prepared for the exam, you can register for the certification here. The course fee does not include the certification exam fee.

You can purchase the exam voucher (one of the lowest prices in Singapore) at Microsoft Role-Based Certification Exam Voucher.

WSQ Funding

WSQ funding is only applicable to Singaporeans and PR. Subject to eligibility, the funding support is subjected to funding caps.

Effective for courses starting from 1 Jan 2024
Full Fee	GST	Nett Fee after Funding (Incl. GST)
		Baseline	MCES / SME
$2,000.00	$180.00	$1,180.00	$780.00

Baseline: Singaporean/PR age 21 and above
MCES(Mid-Career Enhanced Subsidy): S'porean age 40 & above

Upon registration, we will advise further on how to tap on the WSQ Training Subsidy.

You can pay the nett fee (after the WSQ training subsidy) by the following :

SkillsFuture Enterprise Credit (SFEC)

Eligible Singapore-registered companies can tap on $10000 SFEC to cover out-of-pocket expenses.Click here to submit SkillsFuture Enterprise Credit

SkillsFuture Credit (SFC)

Eligible Singapore Citizens can use their SFC to offset course fee payable after funding but the $4,000 Additional SFC (Mid-Career Support) cannot be used. Click here for SkillsFuture Credit submission

UTAP

Eligible NTUC members can apply for 50% of the unfunded fee from UTAP, capped up to $250/year and for members aged 40 and above, capped up to $500/year. Click here to submit UTAP

PSEA

Eligible Singapore Citizens can use their PSEA funds to offset course fee payable after funding.

To check for Post-Secondary Education Account (PSEA) eligibility for this course, Visit SkillsFuture (course code: TGS-2024048311)

Scroll down to “Keyword Tags” to verify for PSEA eligibility.
If there is “PSEA” under keyword tags, the course is eligible for PSEA.

Once you are eligible for PSEA, please download and fill up the PSEA Withdrawal Form and email to us.

Course Code: TGS-2024048311

Post-Course Support

We provide free consultation related to the subject matter after the course.
Please email your queries to enquiry@tertiaryinfotech.com and we will forward your queries to the subject matter experts.

Course Cancellation/Reschedule Policy

You can register your interest without upfront payment. There is no penalty for withdrawal of the course before the class commerce.
We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% for any paid amount.
Note the venue of the training is subject to changes due to availability of the classroom

Course Details

Topic 1: Introduction to information protection and data lifecycle management in Microsoft Purview

Introduction to information protection and data lifecycle management
Know your data
Protect your data
Prevent data loss
Govern your data

Topic 2: Classify data for protection and governance

Data classification overview
Classify data using sensitive information types
Classify data using trainable classifiers
Review sensitive information and label usage
Explore labeled and sensitive content
Understand activities related to your data

Topic 3: Create and manage sensitive information types

Compare built-in versus custom sensitive information types
Create and manage custom sensitive information types
Describe custom sensitive information types with exact data match
Implement document fingerprinting
Describe named entities
Create keyword dictionary

Topic 4: Understand Microsoft 365 encryption

Introduction to Microsoft 365 encryption
Learn how Microsoft 365 data is encrypted at rest
Understand service encryption in Microsoft Purview
Explore customer key management using Customer Key
Learn how data is encrypted in-transit

Topic 5: Deploy Microsoft Purview Message Encryption

Implement Microsoft Purview Message Encryption
Implement Microsoft Purview Advanced Message Encryption
Use Microsoft Purview Message Encryption templates in mail flow rules

Topic 6: Create and configure sensitivity labels with Microsoft Purview

Sensitivity label overview
Create and configure sensitivity labels and label policies
Configure encryption with sensitivity labels
Implement auto-labeling policies
Use the data classification dashboard to monitor sensitivity labels

Topic 7: Apply sensitivity labels for data protection

Foundations of sensitivity label integration in Microsoft 365
Apply sensitivity labels to Microsoft Teams, Microsoft 365 groups, and SharePoint sites
Protect meetings with sensitivity labels
Apply protections and restrictions to email and files
Manage sensitivity labels in Office apps

Topic 8: Prevent data loss in Microsoft Purview

Data loss prevention overview
Identify content to protect
Identify sensitive data with optical character recognition (preview)
Define policy settings for your DLP policy
Test and create your DLP policy
Prepare Endpoint DLP
Manage DLP alerts in the Microsoft Purview compliance portal
View data loss prevention reports
Implement the Microsoft Purview Extension

Topic 9: Configure DLP policies for Microsoft Defender for Cloud Apps and Power Platform

Configure data loss prevention policies for Power Platform
Integrate data loss prevention in Microsoft Defender for Cloud Apps
Configure policies in Microsoft Defender for Cloud Apps
Manage data loss prevention violations in Microsoft Defender for Cloud Apps

Topic 10: Manage data loss prevention policies and reports in Microsoft 365

Configure data loss prevention for policy precedence
Implement data loss prevention policies in test mode
Explain data loss prevention reporting capabilities
Manage permissions for data loss prevention reports
Manage and respond to data loss prevention policy violations

Topic 11: Manage the data lifecycle in Microsoft Purview

Data Lifecycle Management overview
Configure retention policies
Configure retention labels
Configure manual retention label policies
Configure auto-apply retention label policies
Import data for Data Lifecycle Management
Manage, monitor, and remediate Data Lifecycle Management

Topic 12: Manage data retention in Microsoft 365 workloads

Explain retention in Exchange Online
Explain retention in SharePoint Online and OneDrive
Explain retention in Microsoft Teams
Explain retention in Microsoft Yammer
Recover content in Microsoft 365 workloads
Activate archive mailboxes in Microsoft Exchange
Apply mailbox holds in Microsoft Exchange
Recover content in Microsoft Exchange

Topic 13: Manage records in Microsoft Purview

Records management overview
Import a file plan
Configure retention labels
Configure event driven retention
Manage, monitor, and remediate records

Topic 14: Explore compliance in Microsoft 365

Plan for security and compliance in Microsoft 365
Plan your beginning compliance tasks in Microsoft Purview
Manage your compliance requirements with Compliance Manager
Examine the Compliance Manager dashboard
Analyze the Microsoft Compliance score

Topic 15: Search for content in the Microsoft Purview compliance portal

Explore Microsoft Purview eDiscovery solutions
Create a content search
View the search results and statistics
Export the search results and search report
Configure search permissions filtering
Search for and delete email messages

Topic 16: Manage Microsoft Purview eDiscovery (Standard)

Explore Microsoft Purview eDiscovery solutions
Implement Microsoft Purview eDiscovery (Standard)
Create eDiscovery holds
Search for content in a case
Export content from a case
Close, reopen, and delete a case

Topic 17: Manage Microsoft Purview eDiscovery (Premium)

Explore Microsoft Purview eDiscovery (Premium)
Implement Microsoft Purview eDiscovery (Premium)
Create and manage an eDiscovery (Premium) case
Manage custodians and non-custodial data sources
Analyze case content

Topic 18: Manage Microsoft Purview Audit (Standard)

Explore Microsoft Purview Audit solutions
Implement Microsoft Purview Audit (Standard)
Search the audit log
Export, configure, and view audit log records
Use audit log searching to investigate common support issues

Topic 19: Prepare Microsoft Purview Communication Compliance

Introduction to communication compliance
Plan for communication compliance
Identify and resolve communication compliance workflow
Introduction to communication compliance policies
Investigate and remediate communication compliance alerts

Topic 20: Manage insider risk in Microsoft Purview

Insider risk management overview
Introduction to managing insider risk policies
Create and manage insider risk policies
Investigate insider risk alerts
Take action on insider risk alerts through cases
Manage insider risk management forensic evidence
Create insider risk management notice templates

Topic 21: Implement Microsoft Purview Information Barriers

Explore Microsoft Purview Information Barriers
Configure information barriers in Microsoft Purview
Examine information barriers in Microsoft Teams
Examine information barriers in OneDrive
Examine information barriers in SharePoint

Topic 22: Manage regulatory and privacy requirements with Microsoft Priva

Create and manage risk management policies
Investigate and remediate risk management alerts
Create rights requests
Manage data estimate and retrieval for rights requests
Review data from rights requests
Get reports from rights requests

Topic 23: Implement privileged access management

Introduction to privileged access management
Implementing privileged access management

Topic 24: Manage Customer Lockbox

Introduction to Customer Lockbox
Manage Customer Lockbox requests

Final Assessment

Written Assessment - Short Answer Questions (WA-SAQ)
Practical Performance (PP)

Course Info

Promotion Code

Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.

Minimum Entry Requirement

Knowledge and Skills

Able to operate using computer functions
Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

Positive Learning Attitude
Enthusiastic Learner

Experience

Minimum of 1 year of working experience.

Target Age Group: 18-65 years old

Minimum Software/Hardware Requirement

Software:

TBD

Hardware: Window or Mac Laptops

Appeal Process

The candidate has the right to disagree with the assessment decision made by the assessor.
When giving feedback to the candidate, the assessor must check with the candidate if he agrees with the assessment outcome.
If the candidate agrees with the assessment outcome, the assessor & the candidate must sign the Assessment Summary Record.
If the candidate disagrees with the assessment outcome, he/she should not sign in the Assessment Summary Record.
If the candidate intends to appeal the decision, he/she should first discuss the matter with the assessor/assessment manager.
If the candidate is still not satisfied with the decision, the candidate must notify the assessor of the decision to appeal. The assessor will reflect the candidate’s intention in the Feedback Section of the Assessment Summary Record.
The assessor will notify the assessor manager about the candidate’s intention to lodge an appeal.
The candidate must lodge the appeal within 7 days, giving reasons for appeal
The assessor can help the candidate with writing and lodging the appeal.
he assessment manager will collect information from the candidate & assessor and give a final decision.
A record of the appeal and any subsequent actions and findings will be made.
An Assessment Appeal Panel will be formed to review and give a decision.
The outcome of the appeal will be made known to the candidate within 2 weeks from the date the appeal was lodged.
The decision of the Assessment Appeal Panel is final and no further appeal will be entertained.
Please click the link below to fill up the Candidates Appeal Form.

Job Roles

Information Protection Administrator
Compliance Officer
Data Governance Manager
IT Security Manager
Microsoft 365 Compliance Specialist
Data Protection Officer
Risk Management Analyst
Security Compliance Analyst
Corporate Data Officer
Privacy Manager
Security Operations Center (SOC) Analyst
IT Project Manager
Network Administrator
Systems Administrator
Security Consultant
Chief Information Security Officer
Legal Compliance Advisor
Forensic Compliance Analyst
Insider Risk Manager
Regulatory Compliance Manager

Trainers

Sanjiv Venkatram – Sanjiv Venkatram is a consultant and trainer specializing in business intelligence, data analytics, and Microsoft enterprise platforms. With extensive experience across manufacturing, finance, and education, he has delivered projects including Power BI dashboards, KPI frameworks, and compliance reporting solutions. His expertise lies in helping organizations adopt Microsoft platforms for data governance and information protection.

In this WSQ course, Sanjiv focuses on implementing Microsoft 365 compliance solutions, sensitivity labels, and data loss prevention policies. His teaching emphasizes hands-on practice and workplace applications, preparing learners to manage compliance requirements effectively.

Alec Tan – Alec Tan is an ACTA-certified trainer with strong experience in IT consulting, systems integration, and pre-sales engineering. He has worked with organizations across sectors to design and implement secure Microsoft-based solutions that align with business needs.

For this program, Alec trains learners in configuring Microsoft 365 compliance tools, managing insider risk, and implementing information governance frameworks. His sessions are applied and certification-focused, ensuring participants gain confidence in both theory and practice.

Kishan Raaj – Kishan Raaj is an ACTA-certified ICT consultant with expertise in data science, enterprise IT, and cloud solutions. He has delivered end-to-end IT projects involving security, compliance, and automation, using tools such as Python, SAP S4/HANA, and Microsoft Azure.

In this SC-400 course, Kishan guides learners in managing information protection policies, compliance reporting, and secure data lifecycles. His sessions are interactive and technically rigorous, equipping learners to apply compliance skills directly in organizational environments.

Quah Chee Yong – Quah Chee Yong is an ICT professional with wide-ranging experience in technical operations, IT management, and enterprise compliance solutions. With training in data science, machine learning, and Microsoft platforms, he integrates both technical and governance perspectives into his facilitation.

For this program, Quah emphasizes Microsoft 365 information governance and risk management practices, showing learners how to apply compliance solutions to safeguard organizational data. His sessions highlight practical use cases and workplace relevance, ensuring skills transfer into real business contexts.

Peter Cheong – Peter Cheong is an ACLP-certified trainer and consultant with extensive experience in Windows Server (Wintel), Linux systems, and enterprise IT administration. He has delivered ICT solutions and training across Singapore and Malaysia, with a focus on secure and compliant infrastructure deployments.

In this WSQ program, Peter trains learners on compliance center configuration, audit logging, and records management in Microsoft 365. His teaching style is solution-driven and applied, ensuring participants can confidently implement compliance frameworks in their workplaces.

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might recommend Review by Course Participant/Trainee

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. (Posted on 3/31/2021)

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The teacher was very helpful. (Posted on 12/19/2020)

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Could space out the lessons more (eg; 4-5 lessons instead of 3) (Posted on 6/27/2020)

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. (Posted on 5/31/2020)

Marcel is a very dedicated and patient tutor Review by Course Participant/Trainee

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Have a day gap in between for productivity, 3 days in a row is too much.

Marcel is a very dedicated and patient tutor, 100% recommend him to anyone. Very very thankful. :) (Posted on 4/10/2020)

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