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Design Thinking with Gen AI

Design Thinking with Gen AI

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Design Thinking with Gen AI empowers professionals, entrepreneurs, and innovators to integrate human-centered design with advanced AI tools to create impactful, scalable solutions. This hands-on workshop guides participants through the full Design Thinking process—Empathize, Define, Ideate, Prototype, and Test—while showcasing how Gen AI technologies like generative models, predictive analytics, and sentiment analysis can elevate problem-solving, creativity, and decision-making.

Participants will explore real-world use cases across industries such as education, healthcare, product design, and F&B, learning how to apply AI-augmented methodologies in research, ideation, and testing. The course provides practical strategies for embedding AI into each phase of the design process and introduces essential visual tools and performance metrics to help businesses and teams transform ideas into innovative, user-centric solutions that scale.

Certificate

All participants will receive a Certificate of Completion from Tertiary Courses after achieved at least 75% attendance.

Funding and Grant Applications

No funding is available for this course.

For WSQ funding, please checkout the details at WSQ - Design Thinking Course for Businesses

Course Code: C688

Fee

$350.00 (GST-exclusive)

$381.50 (GST-inclusive)

The course fee listed above is before subsidy/grant, if applicable. We will apply for the grant and send you the invoice with nett fee.

Mode of Training

Physical Classroom Training
Synchronised Teaching using ZOOM
Corporate Training at Company Premise

Course Date * Course Date

Course Time *

Sponsorship

Self-Sponsored
Employer-Sponsored

No. of Participants

Additional Message

* Required Fields

Post-Course Support

We provide free consultation related to the subject matter after the course.
Please email your queries to enquiry@tertiaryinfotech.com and we will forward your queries to the subject matter experts.

Course Cancellation/Reschedule Policy

You can register your interest without upfront payment. There is no penalty for withdrawal of the course before the class commerce.
We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% for any paid amount.
Note the venue of the training is subject to changes due to availability of the classroom

Course Details

Topic 1 – Key Concepts & Principles of Design Thinking with Gen AI

Concept of Design Thinking in the Age of AI
Traits of a Design Thinker and How AI Can Augment Creativity
Importance of Design Thinking for Human-AI Collaboration
Applying Design Thinking with AI to Drive Organisational Innovation

Topic 2 – Applications of Design Thinking with Gen AI

Use Cases of Design Thinking Enhanced by AI (e.g., product design, education, healthcare, F&B, etc.)
Opportunities for Applying AI-Powered Design Thinking in Business Transformation
How AI Expands the Scope of Prototyping, Testing, and Scaling Solutions

Topic 3 – Action Phases of Design Thinking with Gen AI

Stages in the Design Thinking Process and Where AI Fits (Empathize, Define, Ideate, Prototype, Test)
Embedding AI Tools (LLMs, Generative AI, Predictive Analytics) into Each Stage
Implementing Plans to Embed AI-Driven Design Thinking into Organisational Processes

Topic 4 – Methodologies and Visual Tools for Design Thinking with Gen AI

Empathize: AI-Assisted User Research (Sentiment Analysis, ChatGPT, Data Mining)
Define: AI-Powered Problem Framing (Clustering Insights, Theme Extraction, Persona Generation)
Ideate: Generative AI for Brainstorming & Co-Creation (LLMs, Image Generation, Idea Scoring)
Prototype: Rapid Prototyping with AI Tools (Low-Code Platforms, AI-Driven Wireframing, Simulation)
Test: AI-Enhanced Usability Testing (A/B Testing, Automated Feedback Analysis, Outcome Prediction)
Metrics to Measure the Success of AI-Supported Design Thinkiing

Course Info

Promotion Code

Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.

Minimum Entry Requirement

Knowledge and Skills

Able to operate using computer functions
Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

Positive Learning Attitude
Enthusiastic Learner

Experience

Minimum of 1 year of working experience.

Target Age Group: 21-65 years old

Minimum Software/Hardware Requirement

Software: NIL

Hardware: Windows and Mac Laptops

Job Roles

Innovation Manager
UX Designer
Product Manager
Business Analyst
Digital Transformation Consultant
Design Strategist
R&D Specialist
Creative Technologist
AI Product Owner
Customer Experience Manager
Human-Centered Designer
Corporate Trainer
Marketing Strategist
Entrepreneur
Service Designer
Software Developer
Organizational Development Manager
Learning Experience Designer
Systems Thinker
Business Development Executive

Trainers

Choong Sin Fatt: Choong Sin Fatt is a ACTA certified trainer. Sin Fatt is also a Design Thinking and Agile strategist and practitioner, championing innovative ways to adopt Design Driven Agile. He has extensive IT development, pre-sales, consulting and training experiences. His approach to redesigning Agile learning has helped organizations improve the way product team delivers products that customers love. SinFatt has been actively involved in designing and promoting the “Agile Redesigned” product line which includes: Design Sprint with Scrum, Design Thinking using LEGO© Serious Play© methods, SAFe© PI Planning using LEGO© Serious Play© method, Agile Discovery using LEGO© Serious Play© method. SinFatt is a certified adult educator holding a WSQ Advanced Certificate in Training and Assessment (ACTA). He is also a certified LEGO Serious Play and AJ & Smart Design Sprint 2.0 facilitator.

Tan Teck Hwa: Tan Teck Hwa is a ACTA certified trainer. Teck Hwa gradute with a Master of Edution in NIE,NTU, a Bachelor of Engineering in Polytechnic University,Japan, having Diploma in Japanese Language in International Student Instititude, Japan and a Advanced Certificate in Learning & Performance. He have taken leadership role such as education operations, L&D and organisational change. He is experience in traning management and administration. He did curriculum development and implementation. Conducting leadership and management development training. He also used to work in COO, Unihearts International Education Group in China, Vice principal at SMRT Institue, Corporate Services Director in ETT Academy, Vice Principal doing strategic planning for Hwa Chong International School, Principal part-time lecturer in ITE Institutes.

Armand Abdul Rahim: Armand Abdul Rahim is a ACTA certified trainer. Armand Rahim has more than 20 years ICT experience that spans across Asia Pacific region. His primary domain of expertise and experience is on Leadership & Management, Digital & Product Marketing and Project Management.Armand graduated with MSc in Marketing Management. He is currently serving as Adjunct Lecturer with DeepNovaSG and London School of Business Finance. He have gotten Masters in Marketing Management, Diploma in Adult & Continuing Education (DACE), Advanced Certification in Training & Development (ACTA), Post Graduate Diploma in Business Marketing, Diploma in Information Technology. Have 20+ years experience in InfoComm Technology and 10+ years in Product & Program Management.

Mark Tan Kee Tchuan: Mark Tan Kee Tchuan is a Lean Six Sigma Master Black Belt practitioner with over 20 years of experience in organizational transformation and operational process improvement. He specializes in leveraging Lean and Six Sigma methodologies to optimize both operational and transactional environments, leading cross-functional projects to drive standardization, efficiency, and business outcomes. Mark has successfully implemented process redesign and resource optimization strategies, delivering measurable improvements across various sectors including logistics, manufacturing, service, and healthcare.

With 6 years of industry consulting experience, Mark has built a strong business network through successful project delivery. He is also a Certified Scrum Master with over a decade of project management experience, overseeing large-scale system implementations, benchmarking, and cost optimization initiatives. Passionate about digitalization and automation, Mark has led RPA projects and applied design thinking to enhance user experience. His recent focus includes HR and enterprise-wide process re-engineering, where he leads continuous improvement initiatives and trains professionals in Lean Six Sigma. In addition, he has been an adjunct faculty member at Singapore Institute of Technology (SIT) since 2016, certifying Yellow Belt students in continuous improvement.

Customer Reviews (14)

will recommend Review by Course Participant/Trainee

1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment

. (Posted on 9/9/2024)

will recommend Review by Course Participant/Trainee

1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment

. (Posted on 9/9/2024)

will recommend Review by Course Participant/Trainee

1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment

. (Posted on 11/15/2021)

will recommend Review by Course Participant/Trainee

1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment

. (Posted on 11/15/2021)

Everything is excellent Review by Course Participant/Trainee

1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment

Great Instructor, Mr. Armand (Posted on 9/21/2020)

wil recommend Review by Course Participant/Trainee

1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment

. (Posted on 3/16/2020)

will Recommend Review by Course Participant/Trainee

1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment

Everything has been great. Might need more tool to support (Posted on 11/19/2019)